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HOATalent

Associate Community Manager

HOATalent

. Serve as primary point of contact for homeowners, providing clear, timely updates through resolution .

Posted 10/3/2026full-timePasco • Washington • United StatesJuniorMid-Level💰 $47,840 - $55,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in community association management, including project management, budget monitoring, and compliance inspections. Strong communication and customer service skills are essential for effectively liaising with homeowners and boards.

Highest-signal resume keywords
HOA Management ExperienceProject ManagementStrong Communication SkillsCustomer Service SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Community Association ManagementBudget MonitoringCompliance InspectionsRFP ManagementArchitectural Review Process
Soft Skills
Relationship BuildingConflict ResolutionTime Management
Tools & Technologies
Microsoft OutlookMicrosoft Office
Industry Keywords
Homeowners AssociationProperty ManagementBoard LiaisonVendor ManagementCommunity Transitions

About the role

Key responsibilities & impact
  • Serve as primary point of contact for homeowners, providing clear, timely updates through resolution
  • Act as liaison to boards of directors; keep boards informed, carry out board policies and resolutions, and support board recruitment and training
  • Build and maintain working relationships with local developers and builders, supporting communication, issue resolution, and community transitions
  • Conduct scheduled drive-through compliance inspections, document violations, and coordinate notices and follow-up per each association's governing documents
  • Source bids, secure vendors, and manage the RFP process for association repairs and projects
  • Assist with preparing and monitoring annual association budgets
  • Facilitate the architectural and design review and approval process
  • Plan and attend board and annual meetings, including occasional evenings and weekends
  • Manage an assigned portfolio of 11 associations, approximately 1,200 doors

Requirements

What you’ll need
  • 1+ year of HOA, community association, or residential property management experience, or 2+ years in a fast-paced, multi-priority, customer-facing role
  • Ability to manage projects and deadlines across multiple associations at once
  • Strong written and verbal communication, including preparing reports and presenting to boards
  • Customer service skills, including the ability to defuse difficult situations
  • Proficiency with Microsoft Outlook and Office
  • Residence in or near Kennewick, Pasco, or Richland, WA
  • Reliable transportation, a valid driver's license, and proof of auto insurance
  • Dependable high-speed internet and a suitable home workspace
  • Availability for occasional evening and weekend meetings

Benefits

Comp & perks
  • Unlimited PTO (approved in advance by supervisor)
  • 6 paid holidays
  • 401(k) with employer match up to 4%
  • Health, dental, and vision insurance, eligible the first of the month after 60 days
  • Flexible, home-based schedule