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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing and coaching Business Development Representatives (BDRs) to achieve sales performance goals, with a focus on pipeline management, conversion metrics, and effective CRM usage. Proficient in driving accountability and continuous improvement through structured coaching and performance reviews.
Highest-signal resume keywords
Sales LeadershipOutbound Sales ManagementCRM DisciplineCoaching and DevelopmentPerformance Metrics Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ProcessPipeline ManagementConversion MetricsPerformance ReviewsCoaching SessionsActivity MonitoringData AnalysisMessaging RefinementObjection HandlingSLA Adherence
Soft Skills
AccountabilityProfessionalismResponsivenessContinuous ImprovementCommunication
Tools & Technologies
HubSpotCRM SoftwareSales DashboardsAI ToolsWorkflow Optimization Tools
Industry Keywords
BDR ManagementSales EnablementReal Estate ServicesProperty ManagementHOA Management
About the role
Key responsibilities & impact- Lead and manage a team of BDRs to achieve and exceed quarterly performance goals
- Drive accountability, consistency, and execution across outbound sales activities
- Establish a culture focused on professionalism, urgency, responsiveness, and continuous improvement
- Identify and develop top performers while proactively managing underperformance
- Conduct regular performance reviews, coaching sessions, and improvement plans
- Ensure the team meets outbound activity expectations across calls, emails, follow-ups, and prospecting coverage
- Monitor outbound activity, engagement rates, talk time, and pipeline generation metrics
- Improve conversion performance from conversations to meetings, meetings to completed meetings, and completed meetings to proposal opportunities
- Refine messaging, objection handling, scripts, and outreach strategies based on performance data
- Conduct weekly 1:1 coaching sessions with every BDR
- Review recorded calls and provide structured coaching on qualification, objection handling, and conversion effectiveness
- Participate in live call blocks and real-time coaching sessions
- Support enablement for industry knowledge, product positioning, sales messaging, AI tools, and workflow optimization
- Ensure accurate and timely CRM usage across the team
- Maintain standards for activity logging, notes, follow-up tracking, deal hygiene, lead routing, and SLA adherence
- Monitor dashboards and reporting to identify risks, trends, and opportunities
- Maintain alignment with Account Executives and leadership on meeting quality and pipeline standards
- Ensure 100% of BDR activity is logged in CRM within 24 hours
- Review at least 10 recorded calls per BDR monthly
- Spend at least 3 hours weekly listening to live calls or participating in call blocks
- Review team dashboards multiple times per week and monitor outbound performance daily
- Ensure inbound leads are worked within SLA requirements
- Maintain communication and follow-through with BDRs, AEs, and leadership
Requirements
What you’ll need- 3–7+ years of sales leadership or BDR management experience
- Proven success leading outbound sales or SDR/BDR teams
- Strong understanding of sales process, pipeline management, and conversion metrics
- Strong CRM discipline and reporting experience
- Experience with HubSpot
- Experience managing or coaching Business Development Representatives
- Able to travel as needed
- Experience in HOA management, property management, or real estate services is a plus.
Benefits
Comp & perks- Generous PTO including vacation, sick leave, and holidays
- Comprehensive medical, dental, and vision insurance
- 401(k) plan with employer match
- Short- and long-term disability (employer-paid)
- Cell phone stipend and mileage reimbursement
- Remote work flexibility with opportunities for in-person collaboration