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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and multitasking abilities while effectively managing communication with residents, vendors, and internal teams. Proficient in administrative tasks and customer service within the property management sector.
Highest-signal resume keywords
Organizational SkillsCustomer Service ExperienceProfessional Communication SkillsAdministrative ExperienceBachelor's Degree in Business or Real Estate
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Invoice ProcessingService Request CoordinationBuilding Inspections SupportProject CoordinationMultitasking
Soft Skills
Positive AttitudeDiscretionIndependenceTimely Response
Tools & Technologies
OutlookWordExcelQuickBooks
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Property ManagementReal EstateVendor CoordinationResident CommunicationLocal Travel
About the role
Key responsibilities & impact- Assist Property Managers with day-to-day building operations
- Schedule maintenance and service requests, including plumbing and repairs
- Coordinate with vendors and request bids
- Meet vendors and residents onsite as needed
- Support building inspections and project coordination
- Serve as a primary point of contact for residents, vendors, and internal teams
- Respond to emails, calls, and service requests in a timely manner
- Draft and distribute resident communications
- Assist with invoice processing and approvals
- Support small projects and internal coordination efforts
- Develop toward an Assistant Property Manager or Community Manager role within approximately 12 months based on performance
Requirements
What you’ll need- Strong organizational and multitasking skills
- Ability to work independently and manage deadlines
- Professional written and verbal communication skills
- Customer-service mindset with a positive attitude
- Ability to handle sensitive information with discretion
- Comfort using computers and office software (Outlook, Word, Excel; QuickBooks exposure is a plus but not required)
- 1–2 years of administrative or customer service experience (real estate or property management experience is a plus, but not required)
- Bachelor’s degree in Business, Real Estate, or a related field OR equivalent work experience
- Local travel (Chicago)
- Must have a valid driver's license and reliable vehicle
- Potential physical demands may include lifting up to 35 lbs; standing, sitting, walking, and occasional climbing
- Required to work at a personal computer and/or talk on the phone for extended periods of time
- Ability to work extended/flexible hours and occasionally weekends to meet deadlines
- Ability to respond to emergencies (both during and after business hours) in a timely manner
Benefits
Comp & perks- First 6 months (training period): In-office 5 days per week
- After 6 months: Eligible for up to 4 work-from-home days per week
- Industry-Leading Healthcare: Medical, Dental, Life, HSA
- Retirement savings Plan
- Competitive Compensation Packages (based on experience)
- Bonus Opportunities (based on performance)
- Work from Home & Flex Schedules
- Generous PTO Package
- Corporate Sponsored Wellness Program
- Quarterly Company Outings/Events
