Residential Association Manager

HOATalent

. Oversee day-to-day operations and operational performance for an assigned portfolio of 6–10 residential HOA and COA community associations .

Posted 10/17/2026full-timeCleveland • Ohio • United StatesMid-LevelSenior💰 $75,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in residential association property management, including financial oversight, budget management, and vendor negotiation. Proven ability to lead and develop teams while maintaining exceptional communication and organizational skills.

Highest-signal resume keywords

Residential Association Property ManagementFinancial Reporting and Budget ManagementTeam Leadership and DevelopmentFull-Cycle HR FunctionsCustomer-Centric Service

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Budget ManagementFinancial ReportingVendor NegotiationProperty InspectionsPerformance ManagementProject ManagementMicrosoft Office ProficiencyProperty Financial SoftwareTimekeepingRecruiting

Soft Skills

Organizational SkillsTime-Management SkillsVerbal CommunicationWritten CommunicationAdaptability

Tools & Technologies

Microsoft OfficePDF SoftwareProperty Financial Software

Industry Keywords

HOACOACommunity AssociationsCapital Improvement ProjectsCustomer ServiceOperational Performance

About the role

Key responsibilities & impact

Oversee day-to-day operations and operational performance for an assigned portfolio of 6–10 residential HOA and COA community associations
Serve as the primary relationship manager for Board members, clients, residents, and vendors
Prepare for and attend monthly and annual association board meetings
Enforce community rules and manage resident violations fairly and consistently
Create and manage annual operating and capital expenditure budgets
Monitor and assist with financial reporting, variance explanations, invoice approvals, insurance oversight, and association dues/accounts receivable collections
Oversee community visits, property inspections, and preventative maintenance programs
Solicit competitive vendor bids and negotiate contracts for quality service and cost-efficiency
Oversee capital improvement projects
Lead, motivate, and develop assistant association managers and on-site team members across operations, maintenance, and customer service
Handle recruitment, onboarding, training, payroll, scheduling, and performance evaluations
Maintain proactive challenge resolution and a prioritized to-do list for each community
Deliver polished, highly responsive written and verbal communication
Respond confidently and quickly to 24/7 property emergencies

Requirements

What you’ll need

3+ years of residential association (HOA/COA) property management experience
Ideally managing a portfolio of 500–1,000 units
High computer literacy, including strong command of Microsoft Office programs, PDF software, and property financial software
Demonstrated experience managing, motivating, and developing people
Experience with full-cycle HR functions, including recruiting, onboarding, training, payroll, timekeeping, and performance management
Ability to work both independently and collaboratively
Must maintain a dedicated home office
Reliable transportation to travel to communities within the assigned portfolio and the corporate office as needed throughout the week
Exceptional organizational and time-management skills
Ability to self-manage projects independently, prioritize tasks, and meet strict deadlines
Professional, responsive verbal and written communication skills
Passion for customer-centric service
Highly detailed, flexible, adaptable to change, and possessing a strong work ethic
Reliable commute to assigned locations
A college degree in Business Management or a related field is preferred

Benefits

Comp & perks

401(k) with Employer Match
Medical, Dental & Vision Insurance
Life & Disability Insurance
Ample Paid Time Off (personal & vacation), plus 13 Annual Paid Holidays
Employee Referral Program
Anniversary Recognition Program