Inside Sales Support

Hoffman & Hoffman, Inc.

. Provide sales leads and sales support to the Service Sales Representative .

Posted 10/17/2026full-timeChesapeake • Virginia • United StatesJuniorMid-Level💰 $55,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong inside sales and account management capabilities, with a focus on customer service, communication, and organizational skills. Proficient in generating sales leads, preparing estimates, and managing sales pipelines effectively.

Highest-signal resume keywords

Inside Sales ExperienceCustomer Service SkillsSales Pipeline ManagementStrong Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ReportingEstimatingSales PresentationsProblem-SolvingAnalytical ThinkingProject ManagementSales PsychologyBasic Computer Skills

Soft Skills

Attention to DetailTime ManagementRelationship BuildingProactive Thinking

Tools & Technologies

ExcelWordOutlook

Certifications & Qualifications

Valid Driver's License

Industry Keywords

HVACConstructionService SalesCustomer SatisfactionReferral Generation

About the role

Key responsibilities & impact

Provide sales leads and sales support to the Service Sales Representative
Determine customer needs and provide solutions that solve issues and generate referral-based sales
Mine information to help sales staff succeed
Prepare estimates and quote letters for sales staff
Drive new sales professionally and consistently with company integrity and customer-care standards
Assist with sales presentations using approved company materials and methods
Educate potential customers on value
Refine communication skills and improve customer satisfaction processes
Participate in required training and apply learned knowledge and skills
Transfer job information, communications, pictures, notes, and drawings to operations for proper installation
Complete required sales reporting and answer follow-up questions
Return to completed jobs for quality checks and plant referral seeds
Follow company procedures for generating referrals
Participate in sales meetings
Represent the company professionally
Perform other duties as assigned

Requirements

What you’ll need

2+ years’ experience in inside sales/account management, preferably HVAC, Construction or Service
Bachelor’s Degree, preferably in engineering, math, or the sciences
Strong verbal and written communication skills via phone, email, and in-person
Excellent organizational skills; ability to think proactively and prioritize work
High attention to detail and accuracy
Professional appearance
Mechanically inclined with a strong understanding of sales psychology
Organizational and sales pipeline management skills
Excellent customer service skills
Strong time management skills
Strong problem-solving and analytical thinking skills
Ability to work independently and with a team and consistently meet deadlines
Ability to manage multiple projects in a fast-paced environment
Ability to build relationships remotely and strong people skills
Ability to provide prompt solutions and highly responsive customer service
Ability to effectively use Excel, Word, Outlook, and basic computer skills, or learn them quickly
Must possess a valid driver’s license
Ability to visually inspect customer sites, use step ladders, and occasionally lift up to 30 lbs
Ability to use sight, touch, and hearing senses, including close, distance, color, and peripheral vision
Ability to wear required PPE in commercial environments
Ability to work in occasional exposure to toxic or caustic chemicals, extreme cold, extreme heat, dust, confined areas, and loud environments

Benefits

Comp & perks

Employee Stock Ownership Plan (ESOP), wholly paid for by the company
401(k) options for employee contributions
Employee-owned company retirement benefit
Equal Opportunity Employer (EOE) commitment