Service Sales Representative

Hoffman & Hoffman, Inc.

. Drive new sales for Hoffman Mechanical Solutions in accordance with company integrity and customer-care standards .

Posted 10/17/2026full-timeCharlotte • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales expertise with a focus on HVAC, Construction, or Service industries, complemented by excellent communication, organizational, and customer service skills. Capable of leading small teams and managing sales pipelines while maintaining high attention to detail and professionalism.

Highest-signal resume keywords

5+ Years' Sales ExperienceHVAC Sales ExpertiseBachelor's Degree in Engineering, Math, or SciencesSales Pipeline ManagementStrong Verbal and Written Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales PsychologySales ReportingProblem-Solving SkillsAnalytical ThinkingTime Management SkillsCustomer Service SkillsMechanically InclinedAbility to Use ExcelAbility to Use WordAbility to Use Outlook

Soft Skills

Excellent Organizational SkillsStrong People SkillsAbility to Work IndependentlyAbility to Work in a TeamSound Judgment

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Sales PresentationsCustomer Satisfaction ProcessesReferral-Based SalesProfessional AppearancePersonal Protective EquipmentQuality ChecksField WorkCustomer Needs AssessmentTraining ParticipationRelationship Building

About the role

Key responsibilities & impact

Drive new sales for Hoffman Mechanical Solutions in accordance with company integrity and customer-care standards
Determine customer needs and provide solutions that resolve issues and generate referral-based sales
Present in-person proposals at customer facilities
Conduct sales presentations using the company selling process and approved materials
Educate potential customers on product and service value
Refine communication skills and improve customer satisfaction processes
Keep scheduled customer appointments
Participate in requested and required training and apply learned knowledge in the field
Transfer job information, photos, notes, drawings, and communications to operations for accurate installations
Complete required sales reporting and respond to questions
Return to completed jobs for quality checks and plant referral opportunities
Stay in contact with the office and work from the office when not in the field
Follow company procedures for generating referrals
Participate in sales meetings
Represent the company professionally
Lead small teams and perform other duties as assigned

Requirements

What you’ll need

5+ years’ experience in sales, preferably HVAC, Construction or Service
Bachelor’s Degree, preferably in engineering, math, or the sciences
Strong verbal and written communication skills via phone, email, and in-person
Excellent organizational skills; ability to think proactively and prioritize work
High attention to detail and accuracy
Professional appearance
Mechanically inclined with a strong understanding of sales psychology
Sales pipeline management skills
Excellent customer service skills
Strong time management, problem-solving, and analytical thinking skills
Ability to work independently and with a team while consistently meeting deadlines
Sound judgment and good decision-making skills
Ability to work occasional evenings and weekends
Ability to travel occasionally, including some overnight stays
Ability to build relationships remotely and strong people skills
Ability to use Excel, Word, Outlook, and basic computer skills, or learn them quickly
Ability to effectively lead small teams
Valid driver’s license required
Ability to visually inspect customer sites, use step ladders, and occasionally lift up to 30 lbs
Ability to use required personal protective equipment, including hard hat, safety glasses, ear plugs, safety vest, gloves, and occasionally respirators
Ability to work around toxic or caustic chemicals, extreme temperatures, dust, confined areas, and loud environments

Benefits

Comp & perks

100% employee-owned through an Employee Stock Ownership Plan (ESOP), wholly paid for by the company
401(k) options for employee contributions
Training provided
Employee referral-based sales opportunities