Service Sales Representative

Hoffman & Hoffman, Inc.

. Drive new sales in a professional manner consistent with company integrity and customer-care standards .

Posted 10/17/2026full-timeColumbia • South Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales acumen with over 5 years of experience in HVAC, Construction, or Service industries, complemented by excellent communication, organizational, and customer service skills. Capable of managing multiple projects while maintaining high attention to detail and accuracy in a fast-paced environment.

Highest-signal resume keywords

5+ Years Sales ExperienceBachelor's Degree in Engineering, Math, or SciencesStrong Verbal and Written Communication SkillsSales Pipeline Management SkillsExcellent Customer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales PsychologyOrganizational SkillsTime ManagementProblem-Solving SkillsAnalytical ThinkingProject ManagementSales ReportingCustomer Needs AssessmentProposal PresentationReferral Generation

Soft Skills

Attention to DetailProactive ThinkingRelationship BuildingSound JudgmentTeam Collaboration

Tools & Technologies

ExcelWordOutlookBasic Computer Systems

Certifications & Qualifications

Valid Driver's License

Industry Keywords

HVACConstructionServiceCustomer Care StandardsSales PresentationsQuality ChecksCustomer Satisfaction Processes

About the role

Key responsibilities & impact

Drive new sales in a professional manner consistent with company integrity and customer-care standards
Determine customer needs and provide solutions that resolve issues and generate referral-based sales
Present in-person proposals at customer facilities
Conduct sales presentations using the company selling process and approved materials
Educate potential customers on value
Refine communication skills and improve customer satisfaction processes
Keep customer appointments as scheduled
Participate in required and requested training and apply retained knowledge in the field
Transfer job information, pictures, notes, and drawings to operations for accurate installation
Complete required sales reporting and documentation
Answer job-related questions and return to completed jobs for quality checks and referral opportunities
Stay in contact with the office and work from the office when not in the field
Follow company referral-generation procedures
Participate in sales meetings
Represent the company professionally
Perform other duties as assigned

Requirements

What you’ll need

5+ years’ experience in sales, preferably HVAC, Construction or Service
Bachelor’s Degree, preferably in engineering, math, or the sciences
Strong verbal and written communication skills via phone, email, and in-person
Excellent organizational skills; ability to think proactively and prioritize work
High attention to detail and accuracy
Professional appearance
Mechanically inclined with a strong understanding of sales psychology
Organizational and sales pipeline management skills
Excellent customer service skills
Strong time management, problem-solving, and analytical thinking skills
Ability to work independently and with a team while consistently meeting deadlines
Sound judgment and good decision-making skills
Ability to manage multiple projects in a fast-paced environment
Ability to work occasional evenings and weekends
Ability to travel occasionally, including some overnight stays
Ability to build relationships remotely and strong people skills
Ability to use Excel, Word, Outlook, and basic computer systems, or learn them quickly
Ability to effectively lead small teams
Valid driver’s license
Ability to visually inspect customer sites, use step ladders, and occasionally lift up to 30 lbs
Ability to use required senses, including close, distance, color, and peripheral vision, touch, and hearing
Ability to use required PPE in commercial environments
Ability to work around occasional toxic or caustic chemicals, extreme temperatures, dust, confined areas, and loud environments

Benefits

Comp & perks

100% employee-owned through an Employee Stock Ownership Plan (ESOP)
Company-paid ESOP retirement benefit
401(k) options for employee contributions