Service Sales Representative

Hoffman & Hoffman, Inc.

. Drive new sales for Hoffman Mechanical Solutions in a professional manner consistent with company integrity and customer-care standards .

Posted 10/17/2026full-timeGreensboro • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HVAC sales and customer relationship management, with strong skills in sales pipeline management and effective communication. Capable of leading small teams while maintaining high standards of customer service and operational integrity.

Highest-signal resume keywords

HVAC Sales ExperienceSales Pipeline ManagementStrong Verbal And Written Communication SkillsExcellent Customer Service SkillsTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ReportingProposals PresentationSales PsychologyOrganizational SkillsAnalytical ThinkingProblem-SolvingTime ManagementBasic Computer Skills

Soft Skills

Attention To DetailProactive ThinkingRelationship BuildingDecision-Making

Tools & Technologies

ExcelWordOutlook

Certifications & Qualifications

Valid Driver's License

Industry Keywords

HVACConstructionCustomer Care StandardsSales PresentationsReferral Generation

About the role

Key responsibilities & impact

Drive new sales for Hoffman Mechanical Solutions in a professional manner consistent with company integrity and customer-care standards
Present in-person proposals at customers’ facilities
Conduct sales presentations using approved company materials and methods
Educate potential customers on the value of HVAC solutions
Keep customer appointments as scheduled
Participate in required training and apply retained knowledge and skills in the field
Transfer job information, photos, notes, and drawings to operations for accurate installation
Complete required sales reporting and paperwork
Answer questions arising after customer calls and return to completed jobs for quality checks and referral opportunities
Stay in contact with the office and work from the office when not in the field
Follow company procedures for generating referrals
Participate in sales meetings
Represent the company professionally
Build customer relationships and provide prompt solutions and superior service
Lead small teams as needed
Perform other duties as assigned

Requirements

What you’ll need

5+ years’ experience in sales, preferably HVAC, Construction or Service
Bachelor’s Degree, preferably in engineering, math, or the sciences
Strong verbal and written communication skills via phone, email, and in-person
Excellent organizational skills; ability to think proactively and prioritize work
High attention to detail and accuracy
Professional appearance
Mechanically inclined with a strong understanding of sales psychology
Sales pipeline management skills
Excellent customer service skills
Strong time management, problem-solving, analytical thinking, judgment, and decision-making skills
Ability to work independently and with a team and consistently meet deadlines
Ability to manage multiple projects in a fast-paced environment
Ability to work occasional evenings and weekends
Ability to travel occasionally, including some overnight stays
Ability to build relationships remotely and provide responsive customer service
Ability to effectively use Excel, Word, Outlook, and basic computer skills, or learn them quickly
Ability to effectively lead small teams
Valid driver’s license
Ability to visually inspect customer sites using step ladders and occasionally lift up to 30 lbs
Ability to use sight, touch, and hearing senses, including close, distance, color, and peripheral vision
Ability to use required PPE in commercial environments
Ability to tolerate occasional exposure to toxic or caustic chemicals, extreme cold and heat, dusty or confined areas, and loud environments

Benefits

Comp & perks

100% employee-owned through an Employee Stock Ownership Plan (ESOP)
Company-paid ESOP retirement benefit
401(k) options for employee contributions
Training provided as requested and needed
Company-provided technology