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AI Capability Learning & Development Manager – Senior Manager
Hogan Lovells. Lead the development and operationalisation of the firm's AI skills framework and HLC Lead & Learn learning and development curriculum .
About the role
Key responsibilities & impact- Lead the development and operationalisation of the firm's AI skills framework and HLC Lead & Learn learning and development curriculum
- Translate the firm's AI priorities into structured, practical and role-relevant learning and development pathways
- Define skills required at different career stages and integrate AI into core learning and development programmes
- Develop reusable assets and establish a consistent global delivery cadence
- Develop and maintain a role-based AI capability framework for lawyers and Business Teams
- Translate AI, legal practice, client expectations and digital strategy developments into prioritised learning requirements
- Identify gaps, overlaps and opportunities to reuse or improve existing AI learning content
- Design modular curricula adaptable across programs, regions, practices and audiences
- Embed responsible use, professional judgement, verification, information handling and human supervision throughout the curriculum
- Lead the design and delivery of firm-wide AI learning and development curriculum
- Create or commission practical learning on prompting, critical evaluation, supervising AI-supported work, workflow redesign, automation and agents
- Translate internal use cases into exercises, demonstrations, playbooks, prompts, toolkits and reusable assets
- Work with facilitators and regional colleagues to build delivery capability and maintain quality at scale
- Embed AI capabilities across the firm's core learning and development portfolio
- Facilitate conversations to identify priority skills, emerging use cases, learner needs and adoption barriers
- Advise stakeholders on implications of new tools, workflows and AI-enabled ways of working
- Monitor research and market developments in AI capability, legal education and professional learning
- Evaluate external content and providers and recommend whether to curate, commission, partner or build internally
- Define curriculum success measures including reach, progression, application, confidence, behaviour change and stakeholder outcomes
- Use learner feedback, assessment evidence, platform data and stakeholder insight to improve the curriculum
- Report on provision, coverage, capability gaps and priorities
- Support development of a sustainable global operating model for AI learning and development
Requirements
What you’ll need- No specific professional qualification is required
- Significant experience in learning and development, capability building, curriculum design, organisational learning or a comparable discipline
- Demonstrable experience designing structured learning pathways or capability frameworks for multiple roles or career levels
- Strong practical understanding of generative AI and its implications for professional work, learning and capability development
- Experience translating complex or rapidly evolving subjects into clear, relevant and practical learning
- Strong knowledge of adult learning and development, instructional design and blended learning
- Experience leading complex programs across multiple stakeholders, teams or regions
- Credibility and confidence working with senior leaders and subject-matter experts
- Strong facilitation, communication and influencing skills
- Ability to combine strategic thinking with hands-on delivery
- Strong judgement concerning responsible AI use, quality, verification and human oversight
- Ability to work effectively in a global, matrixed environment
- Experience in a law firm, professional-services organisation or similarly regulated, knowledge-intensive environment
- Relevant professional qualifications in learning, organisational development, change, digital or technology would be advantageous
- Experience embedding capability development into career, leadership or professional-development programs
- Experience with legal AI, Microsoft Copilot, AI agents, workflow automation or other enterprise AI tools
- Experience establishing learning and development measures that go beyond attendance and satisfaction
- Experience commissioning or managing external learning and development providers and content partners
- A relevant learning, organisational development, coaching, change, digital or technology qualification is desirable
Benefits
Comp & perks- Agile and flexible working patterns
- Hybrid working allowing up to 40% of time working from home and 60% working in the office
- Flexible/ad hoc working arrangements
- Training and development opportunities
- Participation in the Responsible Business program