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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in preparing business proposals, creating promotional materials, and supporting client relationships. Proficient in Microsoft Office and committed to service excellence and effective communication.
Highest-signal resume keywords
Advanced Microsoft Office SkillsBusiness Proposal PreparationClient Support and Relationship ManagementCustomer Satisfaction AnalysisTeam Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Proposal PreparationContent CreationGraphic DesignPowerPoint Presentation DevelopmentCustomer Satisfaction Survey Analysis
Soft Skills
Assertive CommunicationTeam SpiritAutonomy and Self-ManagementCommitment to Service ExcellenceCourtesy and Kindness
Tools & Technologies
Design ToolsTechnology ToolsMicrosoft Office
Industry Keywords
TourismCommercial ActivitiesDepartmental KPIsPromotional MaterialsOrganizational Culture
About the role
Key responsibilities & impact- Support commercial activities
- Prepare business proposals and presentation materials
- Create content and promotional materials using design and technology tools
- Keep departmental materials organized and ensure consistent communications
- Create PowerPoint presentations, social media assets, and supporting graphic materials
- Support clients throughout service delivery, providing assistance as needed
- Assist in resolving requests and handling incidents with the responsible team
- Conduct and analyze customer satisfaction surveys, identifying opportunities for improvement
- Route new requests to the appropriate team members
- Monitor departmental KPIs, productivity, and results
- Prepare reports and support leadership in analyzing information
- Support relationships with partners and suppliers
Requirements
What you’ll need- Currently pursuing a university degree in Tourism or a related field
- Advanced Microsoft Office skills
- Autonomy and self-management
- Commitment to service excellence
- Assertive communication
- Team spirit and collaboration
- Commitment and results-oriented mindset
- Courtesy and kindness
- Alignment with an organizational culture that values diversity, freedom, autonomy, accountability, and respect for individual differences
Benefits
Comp & perks- SulAmérica Health Insurance (90% employer-subsidized)
- Uniodonto Dental Insurance (100% employer-subsidized)
- Wellhub
- Life Insurance
- Transportation allowance (no payroll deduction)
- Meal allowance (Ticket Flex)
- CB Frutaria — fruit provided at the headquarters
- CBirthday — birthday day off
- Opportunities to take personal trips under special conditions
- Hybrid work model
- An environment that values diversity, learning, and the continuous growth of all employees