Account Manager

Holistic AI

. Own a portfolio of enterprise accounts and renewal and expansion targets .

Posted 10/26/2026full-timeRemote • BrazilMid-LevelSenior💰 $40,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and customer success within B2B SaaS, focusing on enterprise clients. Proficient in managing multi-stakeholder relationships, commercial negotiations, and utilizing CRM tools effectively.

Highest-signal resume keywords

Account ManagementB2B SaaS ExperienceRenewal And Expansion TargetsExcellent Communication In English And PortugueseExperience With AI And GRC Software

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ManagementCustomer SuccessSales ExperienceCommercial NegotiationsCRM ProficiencyForecasting RenewalsUpsell And Cross-SellRisk ManagementCompliance KnowledgeAI Governance Frameworks

Soft Skills

OrganisedProactiveRelationship BuildingCommunication

Industry Keywords

Enterprise AccountsFinancial ServicesInsuranceRegulated IndustriesAIData SecurityGRC SoftwareEU AI ActNIST AI RMFBrazil's Proposed AI Regulation

About the role

Key responsibilities & impact

Own a portfolio of enterprise accounts and renewal and expansion targets
Build trusted relationships with risk, compliance, legal, security and AI leaders
Run account plans, quarterly business reviews and renewal negotiations
Find and close upsell and cross-sell opportunities
Bring in Pre-Sales and Field Deployment Engineers for demos, pilots and rollouts
Identify churn risk and coordinate with Product and Engineering to resolve customer issues
Forecast renewals and expansion accurately
Keep the CRM up to date
Coordinate closely with colleagues across the UK, US, India and Brazil

Requirements

What you’ll need

At least 5 years of account management, customer success or sales experience in B2B SaaS, ideally with enterprise customers
Track record of hitting renewal and expansion targets
Experience managing multi-stakeholder relationships and commercial negotiations
Excellent communication in English and Portuguese; Spanish is a plus
Organised, proactive account management habits
Proficiency with CRM tools
Genuine interest in enterprise buyers and topics such as risk, compliance, technology and AI
Experience with AI, data, security or GRC software
Experience managing accounts in financial services, insurance or other regulated industries
Familiarity with AI governance frameworks such as the EU AI Act, NIST AI RMF or Brazil's proposed AI regulation

Benefits

Comp & perks

Commission tied to retention and expansion
Stock options included
Remote or hybrid working model
Travel to customer meetings as needed