AI Change Management Analyst

Holland & Knight LLP

. Maintain the AI Products & Adoption team's project portfolio, tracking owners, milestones, deadlines, dependencies, risks, approvals, and open decisions .

Posted 11/5/2026full-timeUnited StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project coordination and change management, with a strong focus on stakeholder engagement, communication, and training within the context of AI adoption in legal and business environments.

Highest-signal resume keywords

Project CoordinationChange ManagementStakeholder EngagementCommunication SkillsAI Tools Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project CoordinationChange ManagementProgram AdministrationStakeholder AnalysisImpact AssessmentTraining CoordinationData AnalysisProcess ImprovementEvent PlanningDocumentation Management

Soft Skills

Attention to DetailReliabilityCollaborationJudgmentProfessional Communication

Tools & Technologies

Microsoft 365 ApplicationsAI Tools

Industry Keywords

Artificial IntelligenceLegal ServicesBusiness OperationsLearning OperationsExecutive Support

About the role

Key responsibilities & impact

Maintain the AI Products & Adoption team's project portfolio, tracking owners, milestones, deadlines, dependencies, risks, approvals, and open decisions
Support the Director of AI Products and Adoption with meeting preparation, agendas, materials, action tracking, scheduling, document organization, expenses, and follow-up
Coordinate change management and adoption work across legal, business, and technical stakeholders
Align implementation, communications, training, support, readiness, and reinforcement for lawyers and business services employees
Handle administrative processes for AI pilots and intake, including rosters, waitlists, eligibility, approvals, prerequisites, attestations, training completion, access, usage records, and routine communications
Manage requests for pilot additions, removals, substitutions, license changes, and credit increases
Coordinate logistics for training, communications, and related resources, including calendars, course setup, invitations, enrollment, attendance, instructors, materials, recordings, newsletters, launch messages, surveys, feedback, and follow-up
Plan AI Days, workshops, leadership briefings, and other adoption events
Attend operational, project, cross-functional, leadership, and governance meetings and ensure coordination and follow-through
Build templates, checklists, and standard procedures and suggest process improvements
Complete special projects and assigned duties

Requirements

What you’ll need

Bachelor's degree or equivalent combination of education and relevant professional experience
1-3+ years of experience in project coordination, change management, business operations, program administration, executive support, communications, learning operations, or a related field
Ability to manage multiple initiatives, stakeholders, deadlines, dependencies, and deliverables simultaneously
Experience coordinating enterprise change activities, including stakeholder analysis, impact assessments, communications, training, readiness, adoption, reinforcement, and transition to ongoing operations
Sound judgment and discretion when supporting a senior leader and multidisciplinary team
Clear and professional written and verbal communication skills
Strong organization, accuracy, reliability, and attention to detail
Ability to build collaborative working relationships with attorneys, business professionals, technical teams, vendors, and senior stakeholders
Ability to organize and analyze qualitative and quantitative information and identify recurring issues and bottlenecks
Effective use of AI tools and Microsoft 365 applications
Genuine interest in artificial intelligence and its impact on the practice of law
Ability to sit or stand for extended periods of time
Moderate or advanced keyboard usage

Benefits

Comp & perks

Comprehensive medical (PPO and HDHPs), dental and vision plans, including coverage for domestic partners
Life and AD&D insurance
Short- and long-term disability insurance
Tax-advantaged accounts for health care expenses, including FSAs and HSAs
FSAs for dependent care
Health advocacy services
Behavioral health and counseling resources for all family members
401(k)
Profit sharing
Backup dependent care
Senior care planning support
Resources for individuals with development disabilities and their caregivers
Paid holidays and other paid time off
Paid leave for new parents