IT Virtual Desktop Infrastructure Engineer

Holland & Knight LLP

. Support day-to-day engineering and operational activities across endpoint and virtual desktop platforms .

Posted 9/21/2026full-timeTampa • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supporting enterprise endpoint and virtual desktop environments, with a strong focus on application packaging, deployment, and compliance monitoring. Proficient in troubleshooting and maintaining operational documentation while collaborating effectively with cross-functional teams.

Highest-signal resume keywords

Virtual Desktop Infrastructure (VDI) SupportApplication Packaging and DeploymentWindows and macOS Endpoint SupportPatching and Compliance MonitoringPowerShell Scripting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Virtual Desktop Infrastructure (VDI)Application PackagingPatchingCompliance MonitoringImage ManagementTroubleshootingDocumentationAnalytical SkillsEndpoint Security Best PracticesChange Management Processes

Soft Skills

Effective CommunicationCollaboration

Tools & Technologies

Microsoft Office SuiteMicrosoft 365IT Service Management Platform

Industry Keywords

Endpoint ConfigurationVirtual Desktop PlatformsOperational ProceduresQuality Assurance ValidationLifecycle Updates

Tech Stack

Tools & technologies

CloudITSMMacOS

About the role

Key responsibilities & impact

Support day-to-day engineering and operational activities across endpoint and virtual desktop platforms
Provision, configure, patch, and perform lifecycle updates
Execute and validate standardized virtual desktop images and configurations for cloud-hosted VDI environments
Assist with application packaging, testing, and deployment using automated delivery methods
Participate in operating system, productivity tool, and third-party application patch and update cycles
Support policy-based endpoint and VDI configuration controls to maintain compliance and reduce configuration drift
Perform quality assurance validation, including testing, pilot validation, and post-deployment checks
Troubleshoot endpoint and virtual desktop issues, perform structured triage, and escalate as needed
Generate and maintain deployment, compliance, and virtual desktop health and availability reports
Support incident and problem response through the Firm’s IT service management platform
Maintain technical documentation, runbooks, and operational procedures
Collaborate with Endpoint Engineering, Infrastructure, Security, and Service Delivery teams
Complete special projects and duties as assigned
Report to the IT Director of Digital Enterprise Experience

Requirements

What you’ll need

Bachelor’s degree in a related field or equivalent practical experience
2+ years of experience supporting enterprise endpoint or virtual desktop environments
4+ years of overall experience supporting desktop or end-user computing platforms
Experience supporting enterprise endpoint environments across Windows and macOS platforms
Hands-on experience supporting or operating Virtual Desktop Infrastructure (VDI) environments
Working knowledge of image management, application delivery, patching, and compliance monitoring
Experience with automated application packaging and deployment methods
Basic scripting or automation experience, such as PowerShell or equivalent
Understanding of endpoint and VDI security best practices and configuration baselines
Ability to follow structured change, testing, and release management processes
Strong troubleshooting, documentation, and analytical skills
Effective communication and collaboration skills
Knowledge of, or ability to learn, Microsoft Office Suite or Microsoft 365
Ability to maintain a regular and predictable work schedule and full attention during business hours
Ability to sit or stand for extended periods
Moderate or advanced keyboard usage

Benefits

Comp & perks

Comprehensive medical plans (PPO and HDHPs)
Dental and vision plans, including coverage for domestic partners
Life and AD&D insurance
Short- and long-term disability insurance
Tax-advantaged health care accounts, including FSAs and HSAs
Dependent care FSAs
Health advocacy services
Behavioral health and counseling resources for all family members
401(k)
Profit sharing
Backup dependent care
Senior care planning support
Resources for individuals with developmental disabilities and their caregivers
Paid holidays and other paid time off
Paid leave for new parents