Account Executive

Holman

. Serve as the single point of contact and partner with internal and external clients .

Posted 10/9/2026full-timeCalgary • CanadaMid-LevelSenior💰 CA$66,320 - CA$94,510 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and customer relationship management, with a strong focus on client retention and satisfaction. Proficient in analyzing client KPIs and delivering strategic insights to enhance service delivery.

Highest-signal resume keywords

Account ManagementCustomer Relationship ManagementKPI MonitoringMS Office ProficiencyOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementCustomer Relationship ManagementLifecycle Cost AnalysisClient ReportingProject Management

Soft Skills

Customer ServiceAttention to DetailOrganizational SkillsMulti-Priority Management

Tools & Technologies

MS OfficeOutlookExcelWordPowerPointProject

Industry Keywords

Fleet LeasingHeavy TruckCommercial VehicleAutomotive

About the role

Key responsibilities & impact

Serve as the single point of contact and partner with internal and external clients
Provide exceptional customer service and act as a resource for client inquiries
Advocate for customers and address their needs
Develop and maintain relationships with assigned clients, focusing on retention
Collaborate with the account management team and internal departments
Manage account responsibilities in a dynamic, fast-paced environment
Monitor and trend client KPIs
Facilitate custom client reporting
Develop and deliver Strategic Partnership Reviews
Recommend best-in-class practices and identify cost-saving opportunities
Provide analysis, including Lifecycle Cost Analyses
Manage action item lists, ongoing projects, and strategic initiatives through completion

Requirements

What you’ll need

University degree or post-secondary diploma
Proficient in MS Office Programs, including Outlook, Excel, Word, PowerPoint, and Project
3-5 years experience in account management or fleet leasing (heavy truck, commercial vehicle, or automotive)
Superior customer service skills, including focus on customer needs and customer relationship management
Excellent organizational skills
Ability to manage multiple priorities
Strong attention to detail
Ability to travel as needed

Benefits

Comp & perks

Rewarding careers and better lives for employees and their families
Training and empowerment
Rewards for exceptional performance
Inclusive, welcoming, and barrier-free workplace
Accommodations throughout the interview process, upon request