FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong problem-solving abilities and effective communication skills in both English and German, while managing IT support processes and ensuring compliance with security standards. Capable of independently handling asset management and improving internal knowledge bases.
Highest-signal resume keywords
IT SupportAsset ManagementMacOS ManagementGoogle Workspace ManagementSecurity Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT DocumentationConnectivity TroubleshootingAccess ManagementPatching IT AssetsKnowledge Base Maintenance
Soft Skills
Excellent CommunicationProactive Problem SolvingCuriosity and Willingness to LearnIndependent WorkTeam Collaboration
Tools & Technologies
MacOSGoogle Workspace
Industry Keywords
IT Support RequestsSecurity ComplianceAudit-Ready DocumentationEmployee OnboardingEmployee Offboarding
Tech Stack
Tools & technologiesMacOS
About the role
Key responsibilities & impact- Triage and answer support requests from Holvians
- Oversee asset and access management processes end-to-end
- Keep IT documentation accurate and audit-ready
- Set Holvians up with the right equipment and access from day one
- Handle equipment and access processes when employees leave
- Support security compliance by patching and reviewing IT assets
- Maintain and improve internal knowledge bases
- Fix connectivity issues and make small changes to internal services
- Escalate problems to other team members or sections when needed
- Serve as the only IT representative in the Berlin branch while accessing support from the Helsinki team
Requirements
What you’ll need- Just starting on your IT journey or studying in an IT-related field
- Independent worker who can use initiative to find solutions to unfamiliar problems
- Curious and willing to learn new skills
- Excellent communication skills in English, both written and spoken
- Professional German language skills
- Proactive and enjoys working with people and helping others
- Available to work in the office at least three days per week
- 1–2 years of experience is a plus
- Experience using and managing macOS and/or Google Workspace is a plus
Benefits
Comp & perks- Employee stock options – Opportunity for equity in Holvi
- Flexible working – Flexible working hours and possibilities for remote working
- Monthly benefit budget that can be used in multiple ways
- Possibility to use Holvi's Bike benefit
- Weekly exercise hour
- Bi-weekly breakfasts
- Bi-annual team weeks
- Regular professional learning days
- Dedicated time to explore areas of personal interest