Learning and Development Specialist

Hone Health

. Own the care team training program end to end, including strategy, new hire training, practice, assessments, and continuous improvement .

Posted 11/3/2026full-timeRemote • New York • United StatesMid-LevelSenior💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing comprehensive training programs for care teams, utilizing performance data to identify gaps and improve training effectiveness. Strong organizational and communication skills are essential for managing multiple projects and collaborating with various stakeholders.

Highest-signal resume keywords

Training Program OwnershipHealthcare Training ExperiencePerformance Data AnalysisStrong Presentation SkillsLearning Management Systems Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training DesignProgram DeliveryQuality AuditsAssessment DevelopmentContinuous Improvement

Soft Skills

Self-DrivenPatienceProfessionalismStrong OrganizationFacilitation Skills

Tools & Technologies

Learning Management SystemsTraining Tools

Industry Keywords

HealthcareTelemedicineCare TeamQuality DataPerformance Measurement

About the role

Key responsibilities & impact

Own the care team training program end to end, including strategy, new hire training, practice, assessments, and continuous improvement
Track each new hire’s ramp progress and identify who is on track and where gaps exist
Use quality audits, performance data, and manager feedback to identify training gaps and build solutions
Keep training current as treatments, services, and workflows change
Collaborate with Pharmacy Ops, Clinical, QA, care team leaders, and subject matter experts to maintain accurate content
Ensure training is ready to run when the business needs a class
Initially serve as the sole trainer, setting priorities and executing initiatives independently
Potentially expand into company-wide training and leading a team of trainers

Requirements

What you’ll need

Self-driven, with a record of owning a program end to end, from strategy through delivery and improvement
Experience designing and running training for a high-volume support or care team, preferably in healthcare or telemedicine
Experience using performance or quality data to find gaps and measure whether training works
Strong presentation, communication, and facilitation skills
Proven ability to handle challenging situations with patience and professionalism
Strong organization skills and ability to manage multiple projects and deadlines
Familiarity with learning management systems and training tools
Finalists must complete a short case study and present it to the team
Submit a resume and cover letter highlighting relevant experience and interest in the position

Benefits

Comp & perks

A remote-first work environment
Competitive compensation and equity options
Health, dental, and vision insurance coverage
Short-term disability and basic life coverage
Flexible Spending Accounts (FSAs)
Lifestyle Spending Accounts (LSAs)
Federal holidays
Uncapped time off for exempt employees
Budget for technology tools needed, including laptop, monitor, and/or special software
Company-sponsored activities, both virtual and in-person
Waived membership fees for team members utilizing Hone products