Pharmacy Operations Specialist

Hone Health

. Report to the VP of Pharmacy and Lab Operations .

Posted 10/30/2026full-timeRemote • New York • United StatesJuniorMid-Level💰 $60,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medication fulfillment processes and pharmacy operations, with a strong focus on patient safety and regulatory compliance. Proficient in data entry and problem-solving within fast-paced healthcare environments.

Highest-signal resume keywords

Healthcare Operations ExperiencePharmacy Software ApplicationsRegulatory Compliance AwarenessData Entry and TrackingPatient-Centric Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medication FulfillmentE-Prescribing SoftwarePrescription AuthoringLab Order GenerationData EntryProblem SolvingWorkflow Management

Soft Skills

Attention to DetailOrganizational SkillsProfessional CommunicationJudgment and Decision MakingAdaptability

Industry Keywords

TelemedicinePharmacy OperationsLab OperationsHealthcare CompliancePatient Safety

About the role

Key responsibilities & impact

Report to the VP of Pharmacy and Lab Operations
Act as a subject matter expert throughout the medication fulfillment process
Process new and refill prescription medications accurately and efficiently using e-Prescribing software and other internal tools
Work with internal and vendor partners to ensure proper and timely shipment of medication by reviewing and resolving gating tasks
Complete data entry including prescription authoring, lab order generation, and internal tracking tasks
Investigate prescription and lab order issues to identify and resolve errors or incomplete items
Own relationships with pharmacy partners from new medication launch through ongoing quality review and demand forecasting

Requirements

What you’ll need

2-3 years experience in a healthcare operations role, preferably but not required to be in pharmacy or lab operations at a telemedicine startup; in lieu of experience, highly motivated college graduates with applicable majors (e.g. pharmacy, chemistry, biology, etc.) are also encouraged to apply
Experience with pharmacy and/or lab software applications and prescribing/ordering workflows is a major plus
Awareness and appreciation of regulatory and legal requirements that must be understood and maintained in the telemedicine environment
Technically savvy and able to learn new software applications quickly
Patient-centric — you understand our patients and their needs and always prioritize patient safety and wellbeing
Ability to communicate professionally with other healthcare providers and vendors
Highly organized with a strong attention to detail
Enjoys structure and routine processes in daily work
Sound judgment to make appropriate decisions or escalate items outside your scope
Analytically minded problem solver
Ability to work in a fast-paced environment with a high degree of autonomy

Benefits

Comp & perks

A remote-first work environment
Competitive compensation and equity options
Health, dental, and vision insurance coverage
Short-term disability and basic life coverage
Flexible Spending Accounts (FSAs)
Lifestyle Spending Accounts (LSAs)
We follow federal holidays and have uncapped time off for exempt employees
Budget for the technology tools you need (laptop, monitor, and/or special software)
A focus on company-sponsored activities to foster engagement (both virtual and in-person)
Waived membership fees for any Hone team members utilizing Hone products