RN Clinical Navigator

Hone Health

. Manage communications between patients and doctors and maintain associated documentation, including FSA-related letters, medical referrals, and labs .

Posted 10/2/2026part-timeRemote • United StatesMid-LevelSenior💰 $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing patient communications and documentation while collaborating effectively with clinical and operations teams. Holds a valid RN license and possesses strong problem-solving skills in a fast-paced healthcare environment.

Highest-signal resume keywords

Licensed RN3+ Years Healthcare ExperienceTelemedicine ExperienceEffective CommunicationCreative Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

MultitaskingAttention to DetailAutonomous WorkCollaborative WorkResults-Driven Mindset

Tools & Technologies

GmailGoogle DocsGoogle SheetsGoogle Meet

Certifications & Qualifications

Compact State License

Industry Keywords

Patient CareClinical OperationsFSA-Related DocumentationMedical ReferralsLab InquiriesPatient ExperienceOperational ProcessesTelemedicine

About the role

Key responsibilities & impact

Manage communications between patients and doctors and maintain associated documentation, including FSA-related letters, medical referrals, and labs
Work with clinical and operations teams to resolve patient concerns quickly
Collaborate with Customer Service to troubleshoot patient requests related to physician requirements and treatment-supporting tasks
Provide clinical feedback on medication, lab, side-effect, and other clinical inquiries in collaboration with clinical operations
Support physicians in resolving patient care issues promptly
Follow established protocols and processes while improving operational processes and patient experience
Take on additional clinical projects or responsibilities as needed

Requirements

What you’ll need

Licensed RN; must hold a compact state license or live in an eligible state
Ability to multitask, prioritize, and adhere to deadlines while maintaining attention to detail and quality
Comfortable in a fast-paced, frequently changing environment
Creative problem-solving skills with a results-driven mindset
Ability to quickly learn new technology systems and communication tools
Ability to work autonomously and collaboratively
3+ years of experience working with physicians and/or patients in a healthcare setting preferred, ideally in a telemedicine environment
Very comfortable using Gmail, Google Docs, Google Sheets, and Google Meet
Effective and compassionate written and verbal communication
Self-starter who regularly looks for opportunities for improvement
Weekend availability required, minimum 16 hours per week

Benefits

Comp & perks

A remote-first work environment
Competitive compensation and equity options
Health, dental, and vision insurance coverage
Short-term disability and basic life coverage
Flexible Spending Accounts (FSAs)
Lifestyle Spending Accounts (LSAs)
Federal holidays
Uncapped time off for exempt employees
Budget for technology tools, including laptop, monitor, and/or special software
Company-sponsored virtual and in-person activities
Waived membership fees for team members utilizing Hone products
Benefits are available to full-time, regular employees, and not to independent contractors, part-time employees, temporary employees, or interns.