RN Clinical Navigator

Hone Health

. Manage communications between patients and doctors and associated documentation, including FSA-related letters and medical referrals .

Posted 10/2/2026full-timeRemote • United StatesMid-LevelSenior💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient communication and care coordination, with a strong focus on operational efficiency and problem-solving in a healthcare setting. Proficient in utilizing technology and collaboration tools to enhance patient experience and support clinical teams.

Highest-signal resume keywords

Licensed RN3+ Years Experience In HealthcareTelemedicine ExperienceEffective CommunicationCreative Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

MultitaskingAttention To DetailResults-Driven MindsetAutonomous WorkCollaborative Work

Tools & Technologies

GmailGoogle DocsGoogle SheetsGoogle MeetSlack

Certifications & Qualifications

Compact State License

Industry Keywords

Patient CareClinical OperationsFSA-Related LettersMedical ReferralsPatient Concerns

About the role

Key responsibilities & impact

Manage communications between patients and doctors and associated documentation, including FSA-related letters and medical referrals
Work with clinical and operations teams to ensure fast resolution of patient concerns
Collaborate with Customer Service to troubleshoot patient requests related to physician requirements and treatment-support tasks
Provide clinical feedback on medication, lab, side-effect, and other clinical inquiries in collaboration with clinical operations
Support physicians in resolving patient care issues in a timely manner
Follow established protocols and processes while improving operational processes and patient experience
Take on additional clinical projects or responsibilities as needed

Requirements

What you’ll need

Licensed RN; must hold a compact state license or live in an eligible state
Ability to multitask, prioritize, and adhere to deadlines while maintaining attention to detail and quality
Comfortable working in a fast-paced, frequently changing environment
Creative problem-solving skills with a results-driven mindset
Ability to quickly learn new technology systems and communication tools
Ability to work autonomously and collaboratively
3+ years of experience working with physicians and/or patients in a healthcare setting preferred, ideally in a telemedicine environment
Comfortable using Gmail, Google Docs, Google Sheets, Google Meet, and Slack
Effective and compassionate written and verbal communication
Self-starter who regularly looks for opportunities for improvement

Benefits

Comp & perks

A remote-first work environment
Competitive compensation and equity options
Health, dental, and vision insurance coverage
Short-term disability and basic life coverage
Flexible Spending Accounts (FSAs)
Lifestyle Spending Accounts (LSAs)
Federal holidays
Uncapped time off for exempt employees
Budget for technology tools needed, including laptop, monitor, and/or special software
Company-sponsored activities, both virtual and in-person
Waived membership fees for team members utilizing Hone products