Home Care Consultant

Honor

. Guide families and clients through initial conversations about in-home, non-medical care .

Posted 10/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $20 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in phone-based sales and customer service, effectively managing high call volumes while meeting sales metrics. Proficient in using CRM tools to track client interactions and ensure follow-up in a remote work environment.

Highest-signal resume keywords

Phone-Based Sales ExperienceCustomer Service ExperienceCRM Tools ProficiencyMetrics-Driven PerformanceHome Care Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Metrics AchievementCall Volume ManagementConversion Rate OptimizationClient Needs AssessmentFollow-Up Scheduling

Soft Skills

Empathetic CommunicationConfident Sales ExecutionTime ManagementVirtual Team Collaboration

Tools & Technologies

Salesforce

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

In-Home CareHealthcareSenior ServicesHigh-Volume Call Center

About the role

Key responsibilities & impact

Guide families and clients through initial conversations about in-home, non-medical care
Connect with potential clients primarily by phone, and sometimes through email, chat, and text
Manage inbound and outbound calls, typically 80–95 per day
Listen to client needs and match them to appropriate care solutions
Communicate services, ask for commitment, and schedule follow-up consultations
Meet or exceed sales metrics, including call volume, conversion rates, and quality standards
Use CRM tools such as Salesforce to track activity and follow up consistently
Report to the Sales Manager

Requirements

What you’ll need

3+ years of phone-based sales or customer service experience (inbound and outbound)
Bachelor’s degree or equivalent professional experience required
Experience in a high-volume call center environment
Ability to work in a metrics-driven environment and meet goals
Empathetic communication and confident sales execution
Experience working remotely, managing time effectively, and staying connected to a virtual team
Evening and weekend availability required
Availability to work every fourth weekend (Saturday and Sunday)
Mandatory attendance during the initial three-week virtual training period, Monday through Friday, 8:00 am–5:00 pm Central Time
Active on-camera participation during training
Experience in home care, healthcare, or senior services is a strong plus

Benefits

Comp & perks

Tiered monthly bonus structure based on achievement of monthly sales targets, starting at a $300 monthly bonus payout at 100% of target, with additional bonus pay for overachievement
Equity
401K with up to a 4% match
Medical, dental and vision coverage, including a zero cost plan for employees
Employer-paid Short Term Disability
Employer-paid Long Term Disability
Employer-paid Life Insurance
Voluntary additional Life Insurance option
Generous time off program
Employee Assistance Program