Senior Manager, Workforce Engagement

Honor

. Own the strategy for improving Care Pro retention, hours worked, and workforce participation .

Posted 11/9/2026full-timeRemote • United StatesSenior💰 $117,500 - $130,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in program management and workforce engagement, with a strong focus on designing and scaling initiatives that enhance retention and participation. Proven ability to analyze data, lead cross-functional teams, and implement effective programs in people-centered service environments.

Highest-signal resume keywords

Program ManagementWorkforce EngagementData AnalysisCross-Functional LeadershipEmployee Experience Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program DesignRetention ImprovementEngagement MeasurementHypothesis DevelopmentExperiment DesignContinuous ImprovementPerformance EvaluationScalable SolutionsOperational SustainabilityCommunity Building

Soft Skills

Excellent CommunicationInfluencing StakeholdersCreative Problem SolvingResourcefulnessStrategic Thinking

Industry Keywords

HealthcareHome CareFrontline Workforce ManagementEmployee ExperienceCustomer Experience

About the role

Key responsibilities & impact

Own the strategy for improving Care Pro retention, hours worked, and workforce participation
Build and scale engagement programs across the Care Pro journey, including onboarding, early tenure, ongoing engagement, recognition, community building, and career development
Develop hypotheses, design experiments, and translate successful learnings into scalable programs and operating models
Develop a deep understanding of the Care Pro journey, identify engagement barriers, and create opportunities for Care Pros to feel supported, recognized, connected, and empowered to grow
Establish program success measures, evaluate performance across markets and Care Pro segments, and connect engagement investments to measurable workforce and business outcomes
Partner with Workforce, Care Operations, regional teams, and corporate functions to drive program awareness, adoption, and consistent execution across a large, distributed workforce
Lead initiatives from concept through implementation and ongoing evaluation, scaling effective programs and redesigning or retiring programs that do not deliver meaningful impact

Requirements

What you’ll need

8–10+ years of experience in program management, workforce engagement, employee experience, customer experience, community building, or a related field
Demonstrated experience designing and scaling programs that drive measurable improvements in retention, participation, utilization, or engagement
Strong analytical skills and experience using data to identify opportunities, develop hypotheses, measure outcomes, and inform decisions
Experience designing and leading experiments, pilots, or continuous improvement initiatives, with the ability to translate learnings into scalable solutions
Proven ability to lead complex, cross-functional initiatives from concept through implementation and ongoing optimization
Strong program management skills, including the ability to prioritize, manage multiple workstreams, and execute effectively in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence stakeholders and translate complex ideas into clear, compelling messages
Creative, resourceful, and comfortable operating in ambiguity, with a bias toward action, learning, and measurable impact
Ability to balance strategic thinking with hands-on execution, building programs that are meaningful to participants and operationally sustainable
Experience in healthcare, home care, frontline workforce management, or other people-centered service environments preferred

Benefits

Comp & perks

Equity
401(k) with up to a 4% match
Medical, dental and vision coverage, including zero cost plans for employees
Short Term Disability, Long Term Disability and Life Insurance fully employer paid
Voluntary additional Life Insurance option
Generous time off program
Mental health benefits
Wellness program
Discount program