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Analyst – IT Applications, Epic Professional Billing
HonorHealth. Develop, deploy, and support vendor proprietary enterprise application software for clinical, financial, and business systems within a large integrated health system .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing, deploying, and supporting enterprise application software within healthcare systems, with a strong focus on workflow analysis, project management, and troubleshooting. Proficient in collaborating with stakeholders to implement system changes and maintain database standards.
Highest-signal resume keywords
Healthcare Application Software DevelopmentWorkflow AnalysisProject ManagementEpic CertificationDatabase Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Application Software DeploymentData Collection AnalysisSystem Design and ImplementationTroubleshooting End-User IssuesDatabase Population and Maintenance
Soft Skills
Interpersonal CommunicationOrganizational SkillsWritten CommunicationOral CommunicationWorkload Management
Tools & Technologies
IT Project Management ToolsChange Management Methodologies
Certifications & Qualifications
Epic CertificationApplication-Specific Certification
Industry Keywords
Healthcare SystemsClinical SystemsFinancial SystemsBusiness OperationsConsulting
About the role
Key responsibilities & impact- Develop, deploy, and support vendor proprietary enterprise application software for clinical, financial, and business systems within a large integrated health system
- Analyze existing and proposed vendor-supplied software functionality against health system workflow processes
- Collaborate with business operations to define system requirements and develop solutions
- Troubleshoot end-user issues, workflow problems, and enhancement requests; contribute to root cause analysis
- Analyze business operations and prioritize and implement requested system changes
- Perform in-depth analyses of workflows, data collection, reports, and technical issues
- Design, test, implement, and support files and systems within assigned products and scope
- Populate tables and databases and maintain application system builds and database standards
- Update master files, profiles, dictionaries, and other databases; assist with naming, numbering, and security conventions
- Collaborate with stakeholders, HonorHealth teams, and vendor application support personnel
- Support change management, project management, documentation policies, maintenance requests, and new initiatives
- Lead low to moderate complexity projects as assigned
- Use IT project management tools and follow procedures for testing, documenting, and communicating system changes
- Participate in on-call support for incidents, upgrades, patches, and project tasks
- Perform other duties as assigned and comply with HonorHealth policies, procedures, mission, vision, and values
Requirements
What you’ll need- Associate degree or 2 years' work-related experience in Healthcare, Business, Information Systems (IS), Computer Science, or related field — Required
- 3 years of Healthcare, consulting, or IT-related experience demonstrating advanced understanding of tools, workflow processes, procedures, and concepts used in application software deployment and development for healthcare business, clinical, or financial systems — Required
- Certification for assigned application must be obtained within the designated timeframe per policy — Required
- Bachelor's degree in Healthcare, Business, Information Systems (IS), Computer Science, or related field — Preferred
- 5 years of Healthcare, consulting, or IT-related experience — Preferred
- Epic certification, certificate, training and/or certification in the assigned application; certification or licensure for the clinical, revenue cycle, or business unit supported by the primary application — Preferred
- Ability to troubleshoot low to moderate complexity end-user issues, workflow problems, and enhancement requests
- Ability to analyze workflows, data collection, report details, and technical issues
- Ability to design, test, implement, and support files and systems
- Ability to populate tables and databases and maintain application system builds and databases
- Ability to understand and follow change management and project management methodologies
- Excellent interpersonal, organizational, written, and oral communication skills
- Ability to prioritize and manage workload with minimal assistance
- Must be willing and able to travel to any/all HonorHealth and affiliated sites
Benefits
Comp & perks- Monday-Friday, 8:00am-5:00pm day shift
- On-call rotation supporting incidents, upgrades, patches, and project tasks
- Career development opportunities referenced by the employer (“We’re all in for your career.”)