FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail in managing activation workflows, coordinating testing schedules, and maintaining accurate records. Proficient in clear communication and technical documentation, with a focus on customer onboarding and operational efficiency.
Highest-signal resume keywords
Activation Workflow CoordinationTest Coordination and ManagementTechnical Documentation and ReportingCustomer Onboarding ExperienceB2B SaaS Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
API UnderstandingCredential ManagementTest ReportingOperational Workflow ImprovementProduction Testing
Soft Skills
Detail-DrivenOrganizedClear CommunicationPatient InteractionFeedback Structuring
Tools & Technologies
Hopae Console
Industry Keywords
Digital IdentityCustomer SuccessTesting CoordinationTechnical SupportOnboarding
About the role
Key responsibilities & impact- Run activation workflows by submitting onboarding requests and coordinating registrations, approvals, and contracting steps with identity providers
- Receive credentials and enter them accurately into the Hopae Console while following security procedures and checking the customer and environment
- Provide eID-specific activation guidance and help customers complete provider activation requirements
- Recruit, onboard, and manage production testers for relevant countries and identity providers
- Confirm tester eligibility and availability and maintain an organized tester network
- Coordinate and run real-world production tests after customer integration
- Agree schedules, prepare test scenarios and instructions, guide testers through user journeys, and support recurring production checks
- Collect tester feedback and supporting evidence
- Check test outcomes against expected user flows and produce clear reports
- Turn findings into actionable issues with reproduction steps and evidence
- Coordinate with Engineering, Product, and provider-facing teams; track fixes and arrange retesting
- Maintain accurate records of activation status, test coverage, schedules, and blockers
- Keep customers, testers, and internal teams informed and flag missing information or schedule risks
- Improve checklists, documentation, handoffs, and operational workflows
- Monitor existing operational automations, check outputs, and flag exceptions or improvement opportunities
Requirements
What you’ll need- Junior-level, hands-on role
- Detail-driven and dependable; able to follow defined processes consistently and check information carefully
- Organized ability to manage multiple requests and test schedules, maintain records, and meet timelines
- Clear and patient communication with customers, external testers, and identity providers
- Ability to gather and structure feedback, screenshots, observations, and evidence into clear test reports or actionable issues
- Practical technical curiosity and comfort learning APIs, credentials, configuration settings, and test versus production environments
- Comfortable reading documentation and following technical instructions
- Ability to recognize when to ask for help and escalate issues with useful context
- Careful handling of credentials and tester information
- Comfortable working in Korean and English, in writing and conversation
- Bonus: experience in customer onboarding, operations, testing coordination, technical support, or customer success
- Bonus: familiarity with B2B SaaS or digital identity
Benefits
Comp & perks- Unlimited PTO
- Remote-friendly work model
- Real ownership from Day 1
- High-impact, global product
- Multicultural, respectful team
- Access mentorship, leadership visibility, and continuous learning
- Global team collaboration
- No micromanagement — full trust, full accountability