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Business Systems Analyst – Contract
Horizontal Digital. Translate business needs into well-structured user stories with descriptions and acceptance criteria.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in translating business needs into user stories, managing backlogs, and collaborating with cross-functional teams in agile environments. Proficient in utilizing enterprise CMS platforms and supporting digital initiatives to ensure alignment with business goals.
Highest-signal resume keywords
User Story DevelopmentBacklog ManagementAgile MethodologiesEnterprise CMS ExperienceJira/Confluence Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User Story WritingBacklog RefinementAPI-Driven IntegrationsDigital Ecosystem KnowledgeUAT Support
Soft Skills
Stakeholder CollaborationRisk IdentificationDocumentation Skills
Tools & Technologies
JiraConfluenceCMS PlatformsCRM Systems
Certifications & Qualifications
CSPOSAFe PMPOCSM
Industry Keywords
Digital InitiativesSoftware DevelopmentAgile DeliveryScrumKanban
Tech Stack
Tools & technologiesAEMERPSitecore
About the role
Key responsibilities & impact- Translate business needs into well-structured user stories with descriptions and acceptance criteria.
- Lead backlog refinement by ensuring requirements are clear, feasible, and aligned with business goals.
- Assist in solution design sessions by providing documentation and clarifications.
- Support scope management by documenting changes and raising feasibility concerns.
- Identify potential risks or blockers and escalate for guidance and resolution.
- Gather stakeholder input to inform backlog prioritization, requirements, and dependencies.
- Act as a liaison between business and technical teams under senior guidance.
- Participate in sprint planning, backlog grooming, daily stand-ups, and retrospectives.
- Collaborate with developers, QA, and product teams to ensure delivery readiness and quality outcomes.
- Maintain a transparent and organized backlog and ensure items are development ready.
- Ensure traceability between business goals and user stories.
- Develop an intermediate understanding of the digital ecosystem, including CMS, CRM, and related engagement platforms.
- Contribute to team knowledge sharing, documentation, and process improvement efforts.
Requirements
What you’ll need- 4+ years of experience working on digital initiatives, software development, or IT projects as a Business Systems Analyst, or in a similar role.
- Experience working with enterprise CMS platforms (such as Sitecore, Optimizely, Contenstack, Adobe Experience Manager (AEM) preferred).
- Familiarity with digital ecosystems such as ERP, PIM, marketing automation, personalization, or customer service tools.
- Agency/consultancy experience highly preferred.
- Basic to intermediate knowledge of API-driven integrations and data interchange across the customer journey.
- Bachelor’s Degree (or foreign equivalent) required.
- Demonstrated experience supporting backlog management, writing user stories, participating in backlog refinement, iterative delivery, and UAT.
- Experience working in agile delivery environments, with familiarity in Scrum or Kanban.
- Certifications in Agile, Scrum, or Product Ownership are a plus (e.g., CSPO, SAFe PMPO, CSM).
- Experience with Jira/Confluence toolset preferred.