Senior Business Systems Analyst – Content Management Systems

Horizontal Digital

. Translate business needs into well-structured user stories with descriptions and acceptance criteria .

Posted 10/9/2026contractRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in translating business needs into user stories and managing backlogs within agile environments. Proficient in collaborating with cross-functional teams and ensuring alignment between business goals and technical execution.

Highest-signal resume keywords

Enterprise CMS ExperienceBacklog ManagementUser Story WritingAgile Delivery ExperienceJira/Confluence Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User Story DevelopmentBacklog RefinementAPI-Driven IntegrationsDigital Ecosystem KnowledgeRequirements Documentation

Soft Skills

Stakeholder CollaborationProblem SolvingCommunication

Tools & Technologies

JiraConfluenceSitecoreOptimizelyAdobe Experience Manager

Certifications & Qualifications

CSPOSAFe PMPOCSM

Industry Keywords

Digital InitiativesSoftware DevelopmentIT ProjectsAgile MethodologiesMarketing Automation

Tech Stack

Tools & technologies

AEMERPSitecore

About the role

Key responsibilities & impact

Translate business needs into well-structured user stories with descriptions and acceptance criteria
Lead backlog refinement by ensuring requirements are clear, feasible, and aligned with business goals
Assist in solution design sessions by providing documentation and clarifications
Support scope management by documenting changes and raising feasibility concerns to senior analysts or project leads
Identify potential risks or blockers and escalate for guidance and resolution
Gather stakeholder input to inform backlog prioritization, ensuring requirements reflect business priorities and dependencies
Act as a liaison between business and technical teams under senior guidance
Participate in agile ceremonies including sprint planning, backlog grooming, daily stand-ups, and retrospectives
Collaborate with developers, QA, and product teams to ensure delivery readiness and quality outcomes
Maintain a transparent and organized backlog, ensuring items are development ready
Ensure traceability between business goals and user stories
Develop an intermediate understanding of the digital ecosystem, including CMS, CRM, and related engagement platforms
Contribute to team knowledge sharing, documentation, and process improvement efforts
Clearly document requirements and proactively seek clarification when needed
Identify issues in requirements, backlog, or process and escalate with recommendations
Demonstrate growing independence in resolving moderately complex challenges

Requirements

What you’ll need

Must have experience working with enterprise CMS platforms
7+ years of experience working on digital initiatives, software development, or IT projects as a Business Systems Analyst, or in a similar role
Experience working with enterprise CMS platforms such as Sitecore, Optimizely, Contentstack, or Adobe Experience Manager (AEM); Sitecore experience preferred
Familiarity with digital ecosystems such as ERP, PIM, marketing automation, personalization, or customer service tools
Basic to intermediate knowledge of API-driven integrations and data interchange across the customer journey
Bachelor’s Degree (or foreign equivalent) required
Demonstrated experience supporting backlog management, writing user stories, participating in backlog refinement, iterative delivery, and UAT
Experience working in agile delivery environments, with familiarity in Scrum or Kanban
Experience with Jira/Confluence toolset preferred
Agency/consultancy experience highly preferred
Certifications in Agile, Scrum, or Product Ownership are a plus, such as CSPO, SAFe PMPO, or CSM