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Senior Client Partner
Horizontal Digital. Lead and manage a portfolio of multiple accounts, typically $5–10M .
Posted 11/4/2026full-timeSt. Louis Park • Minnesota • United StatesSenior💰 $125,000 - $165,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing high-value client accounts, driving strategic vision, and fostering strong relationships to achieve business growth. Proficient in stakeholder management, financial acumen, and delivering tailored solutions in various industry sectors.
Highest-signal resume keywords
Account ManagementStakeholder ManagementStrategic Vision DevelopmentRevenue ManagementIndustry Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue ForecastingClient MappingStrategic Account PlanningProposal DevelopmentBusiness Insights
Soft Skills
Communication SkillsLeadership SkillsRelationship BuildingClient Stewardship
Tools & Technologies
SitecoreOptimizelyContentstack
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Digital AgencyConsultancyDigital Product DevelopmentHealthcareFinancial ServicesTravel & HospitalityManufacturingCPG
Tech Stack
Tools & technologiesSitecore
About the role
Key responsibilities & impact- Lead and manage a portfolio of multiple accounts, typically $5–10M
- Cultivate advisory client relationships that drive business impact and revenue growth
- Understand client business challenges and guide clients in using Horizontal methodology and solutions
- Develop and expand senior and executive relationships within client organizations
- Conduct advisory conversations using industry thought leadership, case studies, best practices and business insights
- Own the 360-degree view of client organizations, including structure, goals and financing
- Lead client mapping activities and nurture relationships with appropriate Horizontal personnel
- Foster internal understanding of clients’ business, experience, technology and brand goals
- Lead successful onboarding between Horizontal and clients, including project kickoff and transition to delivery leadership
- Guide clients through solutions and opportunities to support informed decisions
- Oversee customer satisfaction measurement and improvement strategies
- Perform hands-on strategy or delivery work with 25–50% partial billability
- Author and execute strategic account plans to expand Horizontal’s footprint
- Build client stewardship and ensure profitable year-over-year growth
- Manage revenue, opportunity forecasting and annual commitments
- Lead scope definition across complex accounts and shape ambiguous requests into proposals, contracts and statements of work
- Maintain knowledge of Horizontal services and partnerships to enable cross-selling
- Support delivery excellence while representing the client voice
- Partner on new business efforts and set engagements up for success
- Partner with delivery and operations to maintain accurate forecasts
- Produce case studies with capability teams highlighting delivered business value
- Identify and roadmap account strategies and OKRs
- Expand Horizontal Digital’s service offering to support client business goals
Requirements
What you’ll need- Bachelor's degree
- Minimum of 10 years of experience in a digital agency, consultancy or digital product development environment
- Exemplary stakeholder management and communication skills
- Proven experience in growing key and growth clients of $5M+
- Ability to define and drive strategic vision and orchestrate consensus around ideas and concepts to drive outcomes
- Strong leadership and communication skills, including leading meetings and presentations with senior clients
- Experience in Healthcare, Financial Services, Travel & Hospitality, Manufacturing and/or CPG verticals preferred
- Industry expertise and experience for the relevant industry focus area
- Experience with Sitecore, Optimizely, Contentstack and/or other composable DXP preferred
- Strong financial acumen, including forecasting and revenue management
- Ability to travel approximately 10–20% of the time
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Retirement plans
- Paid time off
- Paid holidays
- Paid time off to volunteer
- Paid parental leave
- Flexible work environment