Senior Salesforce Program Manager

Horizontal Digital

. Lead complex Salesforce transformation programs across multiple clients and projects in the KSA region .

Posted 9/25/2026full-timeJeddah • Saudi ArabiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in leading Salesforce transformation programs, managing program financials, and ensuring alignment with client objectives. Proven ability to mentor teams, implement Agile delivery practices, and drive continuous improvement in program governance and delivery standards.

Highest-signal resume keywords

Salesforce Consulting Delivery ExperienceAgile Delivery ModelsProgram Financial ManagementClient Stakeholder EngagementJira and Confluence Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce TransformationProgram GovernanceChange ControlScope ManagementFinancial Performance ManagementSales CloudService CloudMarketing CloudExperience CloudDelivery Health Monitoring

Soft Skills

LeadershipMentoringIssue ResolutionTrusted Advisor

Tools & Technologies

JiraConfluence

Industry Keywords

Digital TransformationEnterprise Program GovernanceRFP SupportDelivery PlanningKSA Region

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Lead complex Salesforce transformation programs across multiple clients and projects in the KSA region
Oversee multiple Salesforce programs and ensure alignment with client objectives, timelines, and contractual commitments
Establish program governance, executive reporting, risk management, and delivery health monitoring
Ensure programs deliver measurable business value and customer outcomes
Lead issue resolution and escalation management for complex or high-visibility programs
Own program financial performance, including revenue realization, margin protection, cost management, budgets, forecasts, and commercial outcomes
Ensure disciplined change control and scope management
Act as a trusted advisor to senior client stakeholders
Identify account growth and innovation opportunities
Support sales and pre-sales activities, including proposals, delivery planning, and estimation
Lead, mentor, and develop Salesforce Project Managers and delivery teams
Strengthen delivery standards, tools, governance frameworks, and continuous improvement
Ensure best practices across Agile delivery, program governance, and quality assurance
Partner with solution architects and functional leaders to align business objectives with technical implementation strategies
Continuously improve delivery processes, resource models, and delivery predictability

Requirements

What you’ll need

8+ years of Salesforce consulting delivery experience in a System Integrator or consulting environment managing enterprise digital transformation programs
Fluency in Arabic language
Proven experience leading multi-project Salesforce programs across Sales Cloud, Service Cloud, Marketing Cloud, or Experience Cloud
Strong understanding of Agile delivery models and enterprise program governance
Demonstrated experience managing program financials, forecasts, and commercial outcomes
Experience working directly with senior client stakeholders and executive sponsors
Prior experience supporting RFPs, estimations, and delivery planning for new opportunities
Familiarity with Jira, Confluence, and enterprise delivery governance frameworks

Benefits

Comp & perks

22 days holiday
Comprehensive medical insurance plan for employee and spouse and children
Visa for employee and spouse and children
Flexible office times
Working from home twice per week
Remote working from a place of your choice for 2 weeks a year