Hospitable.com

Customer Success Manager

• Own and achieve quarterly revenue targets through subscription upgrades, annual conversions, feature adoption, and additional products and services
• Identify expansion opportunities within the existing customer base and convert conversations into measurable revenue
• Conduct consultative selling to help customers save time, increase revenue, and operate more efficiently using Hospitable
• Proactively engage customers through scheduled meetings, personalized outreach, and targeted campaigns
• Drive adoption and monetization of Direct Booking, Dynamic Pricing, Upsells, and other revenue-generating tools
• Lead 1:1 consultations, group workshops, and product demonstrations
• Manage high-value accounts through Quarterly Business Reviews and ongoing strategic conversations
• Build and manage a personal pipeline of opportunities
• Maintain accurate CRM records and manage activity, pipeline health, forecasting, and results
• Bring customer feedback, challenges, and ideas to product and support teams
• Collaborate with teammates and cross-functional teams to improve customer outcomes and identify growth opportunities

Explore Customer Success Manager at Hospitable.com. Review requirements and application details.