Care Coordinator – Financial Assistance

. Source financial assistance on behalf of patients .

Posted 10/23/2026full-timeRemote • United StatesMid-LevelSenior💰 $25 - $32 per hourWebsite

Key responsibilities & impact

Source financial assistance on behalf of patients
Process pharmacy claims
Improve the patient experience by answering questions and requests via phone
Act as a liaison between the patient, their provider and the pharmacist
Work closely with specialty care clinics and the House Rx team to improve the specialty pharmacy experience for patients and their caregivers
Help build workflows and processes from the ground up

What you’ll need

Demonstrated experience helping patients access financial assistance programs, such as manufacturer copay cards, patient assistance programs (PAPs), and foundation grants, to reduce out-of-pocket costs for specialty medications
Comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
Experience navigating specialty medication benefits investigation, prior authorization, and financial assistance
Excited about working in a start-up environment and helping to build workflows and processes from the ground up
Proficient in common pharmacy software systems such as QS1, ComputerRx, PioneerRx, and WAM
Experience with EMR systems such as EPIC, Cerner, and NextGen is a bonus
Experience with specialty pharmacy systems such as Therigy, Asembia1, and ScriptMed is a bonus
Familiarity with specialty medications, including medications used in autoimmune, endocrinology, and oncology
Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state
Technician registration or licensure in State of employment
National certification as CPhT is preferred

Comp & perks