Housecall Pro

Onboarding Specialist

• Own relationships during the initial onboarding phase for new Pros, including account activation, transition, adoption, product utilization, relationship building, and delivery of product and service value
• Serve as the primary dedicated resource for Pros during their early lifecycle
• Reinforce and resell the value of Housecall Pro, driving early product adoption
• Communicate client information, trends, and feedback across Sales, Marketing, Engineering, and Technical Support
• Partner cross-functionally, especially with Account Managers, to mitigate risk, drive retention, and ensure long-term growth
• Develop, prepare, and nurture Pros for advocacy using a consultative and empathetic approach
• Identify expansion opportunities and recommend improvements to the Pros experience
• Manage details, timelines, and actions to drive efficiency
• Leverage qualitative and quantitative analysis to improve Pros opportunities
• Develop processes that exceed customer expectations in support delivery
• Troubleshoot technical issues and apply deep product knowledge to develop solutions

Explore Onboarding Specialist at Housecall Pro. Review requirements and application details.