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Inside Sales Representative, Voice
Housecall Pro. Use a Pro-focused, consultative selling style rooted in understanding service professionals’ day-to-day challenges and goals .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consultative selling and customer relationship management, with a strong focus on understanding and addressing service professionals' needs. Proven ability to drive sales results through effective communication, problem-solving, and collaboration with cross-functional teams.
Highest-signal resume keywords
Consultative SellingCRM ExperienceCustomer Service SkillsCommunication SkillsProblem Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Cycle ManagementCustomer Needs AssessmentMetrics TrackingAI Tools UtilizationBusiness Operations Streamlining
Soft Skills
EmpathyMotivationSelf-Starting AttitudeCollaborationRelationship Building
Tools & Technologies
Housecall Pro Software
Industry Keywords
Service ProfessionalsRetentionCross-Functional TeamsMonthly Recurring Revenue (MRR)Gross Merchandise Volume (GMV)
About the role
Key responsibilities & impact- Use a Pro-focused, consultative selling style rooted in understanding service professionals’ day-to-day challenges and goals
- Handle a full sales cycle from booking to close and engagement
- Work collaboratively to drive new attachment of service professionals, increase usage as a percentage of Pro’s total GMV, and increase MRR per account managed
- Convey empathy for Pros’ pain to foster trust and deeper connections with customers and the brand
- Understand and adapt to ongoing product and technology developments
- Apply customer service, communication, presentation, and creative problem-solving skills
- Maintain daily activity metrics across calls and attended demos
- Help home service professionals streamline scheduling, dispatching, payments, and other business operations through Housecall Pro’s software
Requirements
What you’ll need- 1+ years experience in a similar customer facing, sales, or retention role
- Bachelor's degree equivalent experience preferred
- Proven success working with cross-functional teams and building strong relationships internally and externally
- CRM experience strongly preferred
- Excellent written/verbal communication skills
- Strong problem solving skills
- Motivation, drive, and a self-starting attitude
- Ability to understand customer needs and meet those needs with a successful product sale
- Goal and results-driven
- Experience using AI tools to increase quality and efficiency of work
Benefits
Comp & perks- Medical, dental, vision, life, and disability insurance
- 401(k)
- Paid holidays
- Flexible, take-it-as-you-need-it paid time off
- Monthly tech reimbursements
- Employee assistance program
- Flexible time off
- Paid parental leave
- Other company benefits