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Housecall Pro

Manager II, Platform Engineering – Compute

Housecall Pro

. Lead and manage a team of platform engineers, ensuring timely delivery of platform projects and operational outcomes .

Posted 11/4/2026contractRemote • BrazilSeniorLead💰 $8,500 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading platform engineering teams, managing infrastructure projects, and ensuring operational reliability. Proficient in cloud technologies, infrastructure as code, and fostering a culture of continuous improvement and collaboration.

Highest-signal resume keywords
7+ Years In Infrastructure EngineeringKubernetes In Production ExperienceAWS Deep ExperienceInfrastructure As Code ProficiencyPeople Leadership Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Infrastructure EngineeringPlatform Reliability EngineeringCloud Cost ManagementScripting Languages (Python, Go, Bash)CI/CD Pipelines (GitLab CI)Observability And Monitoring (Datadog)Agile MethodologiesGit Version ControlContainer OrchestrationIncident Response Management
Soft Skills
Team LeadershipExcellent Communication SkillsStrategic ThinkingProblem-Solving Under PressureMentoring And Coaching
Tools & Technologies
Amazon EKSTerraformTerragruntArgoCDGitDatadog
Industry Keywords
Infrastructure Development Best PracticesService Level ObjectivesCross-Functional CollaborationContinuous ImprovementDeveloper Experience

Tech Stack

Tools & technologies
AWSCloudKubernetesPythonRubyRuby on RailsTerraformGo

About the role

Key responsibilities & impact
  • Lead and manage a team of platform engineers, ensuring timely delivery of platform projects and operational outcomes
  • Collaborate with engineering teams and stakeholders to understand needs, define requirements, and prioritize work
  • Ensure infrastructure development best practices, including code reviews, testing, infrastructure as code, and safe progressive rollouts
  • Mentor and coach engineers and foster personal and technical growth
  • Monitor progress and remove roadblocks
  • Facilitate cross-functional collaboration to align platform efforts with business goals
  • Oversee compute platform technical design and architecture, including container orchestration, autoscaling, and deployment tooling
  • Promote continuous improvement in operational processes and tools
  • Manage team performance and provide regular performance reviews
  • Own platform reliability, including service level objectives, monitoring, and alerting
  • Lead incident response, run blameless postmortems, and complete follow-up actions
  • Maintain a healthy on-call rotation across a distributed team
  • Plan capacity for business growth and manage cloud costs with finance on budgeting and forecasting
  • Keep the platform current and secure through version upgrades, patching, and security guardrails
  • Balance support requests, maintenance, and roadmap work
  • Stay current with industry trends and technologies
  • Work cross-functionally with engineering, security, and finance to deliver reliable, scalable, cost-efficient infrastructure aligned with business objectives

Requirements

What you’ll need
  • 7+ years of experience in infrastructure, platform, or site reliability engineering
  • 4+ years in a people leadership or management role
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Strong knowledge of software development methodologies, tools, and processes (i.e., Agile, Scrum, Kanban)
  • Hands-on experience running Kubernetes in production at scale (i.e., Amazon EKS)
  • Deep experience with AWS, including compute, networking, and identity and access management
  • Experience with infrastructure as code and GitOps tools (i.e., Terraform, Terragrunt, ArgoCD)
  • Experience with version control systems (i.e., Git) and CI/CD pipelines (i.e., GitLab CI)
  • Experience with observability and monitoring platforms (i.e., Datadog)
  • Proficiency in scripting and automation languages (i.e., Python, Go, Bash)
  • Experience managing on-call rotations and leading incident response
  • Proven track record of delivering complex infrastructure projects on time and within scope
  • Excellent technical aptitude and project and people management skills
  • Ability to work and scale within a fast-growing and agile company and think strategically
  • Proven track record of building a culture that encourages autonomy, innovation, teamwork, and productivity
  • Excellent written and verbal communication skills
  • Ability to stay calm and organized under pressure and lead others through production incidents
  • Experience treating an internal platform as a product, with a focus on developer experience
  • Familiarity with the runtime behavior of large Ruby on Rails applications
  • Updated resume translated to English required for consideration

Benefits

Comp & perks
  • Paid holidays
  • Flexible, take-it-as-you-need-it scheduled time off
  • MacBook set up and ready from day one
  • $500 stipend to design your ideal workspace
  • Culture built on innovation that values big ideas