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Product Manager II – Recurring Jobs, Service Plans
Housecall Pro. Identify market opportunities and define product vision and strategy for Recurring Jobs and Service Plans .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management with a focus on recurring billing and subscription products, leveraging strong analytical skills and customer empathy to drive product strategy and execution. Proficient in collaborating with cross-functional teams to define product requirements and enhance user experiences.
Highest-signal resume keywords
Product ManagementRecurring Billing ExperienceProduct AnalyticsAgile Development PracticesCustomer Engagement Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product DiscoveryExperimentationUser Experience (UX) PrinciplesData AnalysisProduct Roadmap DevelopmentTechnical Requirements DefinitionCross-Functional CollaborationProduct ExecutionCustomer Retention StrategiesSubscription Lifecycle Management
Soft Skills
CuriosityAdaptabilityProblem-SolvingCustomer EmpathyCommunication
Tools & Technologies
AmplitudeSegmentBrazeLaunchDarkly
Industry Keywords
Service PlansMembershipsLoyalty ProductsPaymentsProduct Strategy
About the role
Key responsibilities & impact- Identify market opportunities and define product vision and strategy for Recurring Jobs and Service Plans
- Conduct customer interviews, surveys, competitive research, and product discovery
- Analyze customer behavior, product performance, and business data to prioritize opportunities and measure impact
- Develop and maintain a focused product roadmap aligned with customer needs, business goals, and product strategy
- Partner with Engineering, Design, Data, Product Marketing, and Product Operations to develop, validate, and refine solutions
- Collaborate with Design and Engineering to define product requirements, user flows, technical considerations, and tradeoffs
- Drive product execution from planning through launch, measurement, learning, and ongoing iteration
- Communicate product direction, priorities, decisions, insights, and tradeoffs to cross-functional stakeholders
Requirements
What you’ll need- 5+ years of experience in product management or a closely related product discipline
- Bachelor's degree in a related field or equivalent work experience
- Experience with payments, subscription billing, service plans, memberships, or recurring and loyalty products
- Experience with product analytics, experimentation, and customer engagement tools, including Amplitude, Segment, Braze, and LaunchDarkly
- Strong knowledge of Product Management methodologies, UX principles, product discovery, experimentation, and agile development practices
- Ability to independently drive complex cross-functional product work from discovery and requirements definition through launch and iteration
- Understanding of recurring billing and subscription lifecycle considerations, including billing experiences, plan management, customer retention, and ongoing service relationships
- Ability to consistently work Eastern Time hours
- Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs
- Curiosity, adaptability, and ability to quickly learn new customer, product, and technical domains
- Deep customer empathy and strong instincts for creating intuitive user experiences
- Ability to move between product strategy and hands-on execution while navigating competing priorities and ambiguity
- Strong analytical and problem-solving skills
- Exceptional breadth of interest demonstrated through self-initiated ventures or deep community involvement
Benefits
Comp & perks- Medical, dental, vision, life, and disability insurance
- 401(k)
- Paid holidays
- Flexible, take-it-as-you-need-it paid time off
- Equity in a rapidly growing startup
- Monthly tech reimbursements
- Employee assistance program
- Paid parental leave