National Technical Training Manager

HOYA Surgical Optics

. Develop and deliver technical, product, and practice-development training for employees and customers across the independent eye care professional channel .

Posted 9/30/2026full-timeRemote • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and delivering technical training programs, with a strong focus on optical products and technologies. Capable of translating complex concepts into engaging learning experiences while effectively collaborating across functions.

Highest-signal resume keywords

Technical Training DevelopmentOptical Product KnowledgePresentation and Facilitation SkillsProject ManagementABO/NCLE Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical EducationTraining Program DevelopmentOptical TechnologiesLearning Resource DevelopmentContinuing Education Content Creation

Soft Skills

Strong Communication SkillsOrganizational SkillsRelationship BuildingPublic SpeakingCollaboration

Tools & Technologies

PowerPointVirtual Training TechnologiesLearning Management Systems

Certifications & Qualifications

ABO CertificationNCLE CertificationLicensed Optician

Industry Keywords

Optical IndustryVision CareMedical DeviceHealthcarePractice Development

About the role

Key responsibilities & impact

Develop and deliver technical, product, and practice-development training for employees and customers across the independent eye care professional channel
Translate complex optical concepts, technologies, and product information into engaging, practical learning experiences
Facilitate technical education for sales teams, customer-facing employees, customers, and eye care professionals
Lead annual and ongoing national technical training initiatives
Develop training plans and learning experiences supporting product launches, advanced optical technologies, business initiatives, and practice-development opportunities
Coordinate training calendars, audiences, content, resources, and delivery requirements
Evaluate training effectiveness and continuously improve programs using learner feedback, business needs, and performance insights
Provide specialized technical and product training to sales representatives, customer service employees, and other customer-facing teams
Develop customer-facing educational programs supporting patient and practice needs
Develop, maintain, and deliver ABO/NCLE-compliant continuing education programs
Facilitate approved continuing education courses at customer events, trade shows, conferences, and other industry programs
Develop and improve training materials, presentations, facilitator guides, webinars, job aids, and other learning resources
Serve as a technical and optical subject matter expert to internal teams and customers
Collaborate with Learning & Development, Sales, Marketing, Product Management, R&D, Global Training, Customer Service, and Business Development
Represent technical training at internal meetings, customer events, trade shows, conferences, and industry forums
Perform additional duties as assigned based on evolving business needs

Requirements

What you’ll need

Bachelor's degree or equivalent combination of education and relevant professional experience
3-5+ years of training, technical education, facilitation, or related experience, preferably within the optical, vision care, medical device, healthcare, or a similarly technical industry
Strong knowledge of optical products, technologies, industry practices, and relevant market trends
Demonstrated experience developing and delivering effective technical or product training programs
Strong presentation, facilitation, public-speaking, and virtual-training capabilities
Ability to translate complex technical concepts into understandable and actionable information for diverse audiences
Commercial awareness and understanding of education, product positioning, and practice-development strategies
Strong organizational, planning, and project-management skills
Strong written and verbal communication skills and ability to build effective relationships across functions and organizational levels
Ability to work independently while collaborating effectively within a cross-functional environment
Proficiency with PowerPoint and related presentation and learning technologies
Ability and willingness to travel nationally
Up to 75% travel
Preferred: ABO certification and/or applicable speaker credentials
Preferred: NCLE certification or experience delivering NCLE-approved education
Preferred: 3+ years of experience working as an optician or in a related optical role
Preferred: Licensed or certified optician
Preferred: Experience developing continuing education content
Preferred: Experience supporting product launches or commercial training within the optical industry
Preferred: Experience delivering education at industry conferences, trade shows, or large customer events

Benefits

Comp & perks

In-person, virtual, and blended learning delivery formats
National travel opportunities to support training programs, customer events, trade shows, conferences, and business priorities
Opportunity to work with a global technology and med-tech company
Collaboration with cross-functional and global teams
Participation in internal meetings, customer events, trade shows, conferences, and other industry forums