FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in end-to-end invoicing processes, customer relationship management, and financial oversight, with strong communication and organizational skills to effectively resolve disputes and manage customer expectations.
Highest-signal resume keywords
Customer Relationship ManagementInvoicing Dispute ResolutionFinancial TrackingFluent EnglishFluent German
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Invoicing Activities CoordinationRevenue TrackingMissing Billing ManagementOperational Risk ManagementDocument Creation
Soft Skills
Influencing SkillsCustomer-Facing AbilitiesTeamwork SkillsPresentation SkillsPositive Attitude
Industry Keywords
MPS Operational ProcessAccount ManagementCustomer Experience ManagementBusiness AcumenChange Management
About the role
Key responsibilities & impact- Coordinate end-to-end invoicing activities at account level, from fleet tracking and implementation through actual invoicing and potential dispute resolution
- Work with customers to enable invoicing and follow up on missing information
- Manage invoicing disputes and ensure correct, timely resolution
- Resolve customer-escalated and internal issues, proactively following up on high-complexity topics
- Deliver against business expectations based on the signed SOW
- Facilitate customer reviews and ad hoc calls
- Collaborate with Pursuit during solution design to understand service deliverables and requirements, provide a single operational opinion, and handle operational risk
- Coordinate related fleet activities, including change orders and early terminations, across multiple operating towers for document creation and system implementation
Requirements
What you’ll need- Typically 4–7 years of work experience, preferably in customer relationship management (CRM), customer service, customer experience management, account management, or a related field, or an advanced degree
- Degree level in business, communication and/or IT
- High understanding of the MPS end-to-end operational process
- Fluent English
- Fluent German
- Business acumen
- Ability to understand global business processes and identify the impact of change
- Good understanding of financials, including revenue tracking, missing billing management, and write-off resolution
- Influencing skills
- Customer-facing abilities, including strong organization and communication
- Positive can-do attitude and customer-centric approach
- Out-of-the-box thinking and ability to find solutions
- Excellent teamwork skills
- Good presentation skills and comfort presenting project status to higher management
Benefits
Comp & perks- Equal employment opportunity regardless of race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, protected veteran status, marital status, familial status, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation, or other legally protected characteristic
- Voluntary disclosure of requested information with strict confidentiality
- No adverse treatment for choosing to disclose requested information
