Account Billing Manager – Spanish Speaker

HP France

. Develop and maintain strong, long-term relationships with key customers .

Posted 11/11/2026full-timeBucharest • RomaniaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer relationship management and engagement strategies, leveraging data analytics and insights to enhance customer retention and loyalty. Proficient in effective communication and collaboration across departments to ensure seamless customer interactions.

Highest-signal resume keywords

Customer Relationship ManagementData AnalyticsEffective CommunicationCustomer CentricitySpanish Language Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer Experience ManagementAccount ManagementBilling Terms UnderstandingData Protection ComplianceCustomer Engagement Performance Tracking

Soft Skills

Results OrientationLearning AgilityMentorshipCollaboration

Tools & Technologies

CRM SoftwareData Analytics Tools

Industry Keywords

Customer ServiceCustomer RetentionConsumer RightsEthical Compliance

About the role

Key responsibilities & impact

Develop and maintain strong, long-term relationships with key customers
Serve as the primary point of contact for complex issues and strategic discussions
Handle and resolve customer issues and escalations using in-depth knowledge of organizational products and services
Use data analytics, customer feedback, and insights to identify trends, pain points, and improvement opportunities
Manage and strengthen relationships with peers and other departments
Provide regular updates to management on customer engagement performance and strategic initiatives
Develop and implement personalized engagement initiatives to enhance customer retention, loyalty, and advocacy
Collaborate with other departments to improve solutions and ensure seamless customer interactions
Provide mentorship and training to junior ABMs when needed
Ensure customer engagement activities comply with ethical and legal requirements, including data protection and consumer rights
Stay abreast of emerging technologies and innovative solutions to enhance customer engagement and streamline processes
Understand billing terms and meet deadlines for sending invoices to clients
Track billed and unbilled accounts with the Team Lead and provide fast, accurate statuses when requested

Requirements

What you’ll need

Four-year or Graduate Degree in Business Administration, Economics, Sales, Marketing, or any other related discipline
At least 3 years of work experience, preferably in customer relationship management (CRM), customer service, customer experience management, account management, or a related field, or an advanced degree with 3-5 years of work experience
Spanish is a must
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Benefits

Comp & perks

Equal employment opportunity
No shift premium (Romania)