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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing end-to-end service supply chain operations, focusing on performance analysis, program management, and stakeholder collaboration. Proficient in utilizing data-driven insights to enhance operational efficiency and achieve savings targets.
Highest-signal resume keywords
Supply Chain ManagementProgram ManagementData AnalysisVendor Operations ManagementPMP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational Performance TrackingDemand PlanningROI AnalysisKPI ReportingProcess ImprovementDashboard PreparationERP Systems KnowledgeSAP S/4HANA ExperienceMicrosoft Excel ProficiencyMicrosoft PowerPoint Proficiency
Soft Skills
Analytical SkillsProblem-Solving SkillsWritten CommunicationVerbal CommunicationMeeting Facilitation
Tools & Technologies
SharePoint
Certifications & Qualifications
PMP Certification
Industry Keywords
Service Supply ChainBusiness OperationsLogisticsOperational KPIsStakeholder ManagementCross-Functional CollaborationCustomer Outcomes
Tech Stack
Tools & technologiesERPPMP
About the role
Key responsibilities & impact- Support HP Service Supply Chain Harvesting programs and operations in India and other APJ markets
- Manage end-to-end program operations to deliver agreed savings targets and operational KPIs
- Coordinate Service Supply Chain activities including demand planning, ROI analysis, pricing, purchase order requests, delivery scheduling, and operational readiness
- Track operational performance, identify gaps, and coordinate corrective actions
- Support validation and approval of partner spend
- Govern service partner and vendor performance against cost, quality, turnaround time, and service-level targets
- Conduct regular performance reviews with partners, vendors, internal stakeholders, and management teams
- Manage operational escalations and drive timely resolution
- Analyze performance data, operational trends, and cost impacts
- Prepare monthly and ad hoc KPI reports, dashboards, management slides, and business updates
- Provide insights, recommendations, and action tracking based on data analysis
- Maintain program documentation and SharePoint content
- Collaborate with stakeholders and cross-functional teams across India and APJ
- Facilitate operational meetings, document decisions, and follow up on owners and due dates
- Identify process improvement opportunities and develop recommendations
- Support initiatives that improve operational efficiency, governance, and customer outcomes
Requirements
What you’ll need- Bachelor’s degree in supply chain, Business, Logistics, Operations, or a related discipline
- Above 5 years of experience in supply chain, service supply chain, business operations, or a related field
- Hands-on experience in partner or vendor operations management
- Experience in program or project management preferred
- PMP certification is an advantage
- Good understanding of supply chain and service supply chain processes
- Strong analytical and problem-solving skills
- Strong written, verbal, and presentation skills
- Advanced proficiency in Microsoft Excel and PowerPoint
- Experience preparing dashboards and management reports preferred
- Ability to manage multiple priorities and work independently in a complex, fast-paced environment
- Knowledge of ERP systems
- Experience with SAP S/4HANA is an advantage
- Customer- and results-oriented mindset with strong attention to detail
- Effective meeting facilitation, stakeholder management, and follow-through
- Comfortable working across countries, functions, and cultures within the APJ region
Benefits
Comp & perks- Equal employment opportunity for all employees and prospective employees
- No travel required
- No relocation provided