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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and consultative selling, with a strong focus on customer relationship management and achieving sales targets. Proficient in business development strategies, upselling, and cross-selling to drive growth and secure long-term partnerships.
Highest-signal resume keywords
Account ManagementConsultative SellingCustomer Relationship ManagementSalesforceCertified Technology Sales Professional (CTSP)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business DevelopmentSales ManagementSales ProcessSales Territory ManagementProduct KnowledgeCold CallingUpsellingPipeline ManagementMargin RecoveryDigital Fluency
Soft Skills
Effective CommunicationResults OrientationCustomer CentricityMentoringCollaboration
Tools & Technologies
SalesforcePipeline Tools
Certifications & Qualifications
Certified Technology Sales Professional (CTSP)
Industry Keywords
Business-to-Business SalesTele SalesProduct SpecialtyAccount PlanningStrategic Commercial Accounts
About the role
Key responsibilities & impact- Demonstrate extensive industry expertise and provide clients with insights driving innovative, impactful solutions
- Apply consultative selling techniques to identify and nurture growth opportunities
- Manage customer relationships, margin recovery activities, sales targets, and pipeline management
- Own and coordinate account plans for larger strategic commercial accounts
- Manage value and/or volume portfolio management and sell organizational offerings
- Engage customers and internal functions to identify requirements and align them with organizational capabilities
- Manage account planning through scheduled reviews and updates
- Identify and build growth opportunities through upselling and cross-selling
- Lead contract renewals, emphasize value propositions, secure long-term partnerships, and identify expansion opportunities
- Review and design sales policies and strategies to meet sales targets and objectives
- Achieve and manage quarterly, half-yearly, and annual quota and/or margin
- Collaborate with technical experts and specialists to tailor client solutions
- Implement margin recovery activities and strategies
- Update opportunities in pipeline tools and recommend and implement pipeline management practices
- Guide and mentor junior account managers
- Lead and/or provide expertise to functional project teams and participate in cross-functional initiatives
Requirements
What you’ll need- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence
- Typically 7-10 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field
- Certified Technology Sales Professional (CTSP) certification preferred
- Business development
- Business-to-business sales
- Cold calling
- Customer relationship management
- Inside and outside sales
- Product knowledge
- Sales management
- Sales process and prospecting
- Sales territory management
- Salesforce
- Selling techniques and upselling
- Effective communication
- Results orientation
- Digital fluency
- Customer centricity
- Remote work eligibility in Georgia or North Carolina
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- 4-12 weeks fully paid parental leave based on tenure
- 13 paid holidays
- Additional flexible paid vacation and sick leave
- Bonus and/or equity opportunities for US candidates