Customer Engagement Specialist

HP France

. Own end-to-end execution and optimization of customer and partner nurture programs across Print, Personal Systems, and Poly .

Posted 9/17/2026full-timeSpring • Texas • United StatesMid-LevelSenior💰 $83,000 - $127,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in executing and optimizing customer and partner nurture programs, with a strong focus on email marketing, marketing automation, and customer journey management. Proven ability to collaborate cross-functionally and analyze engagement performance to drive strategic improvements.

Highest-signal resume keywords

Email MarketingMarketing AutomationCustomer Journey ManagementPartner MarketingAnalytics & Optimization

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lifecycle MarketingCampaign ExecutionAudience SegmentationProject Management

Soft Skills

Attention to DetailCross-Functional Collaboration

Industry Keywords

Nurture ProgramsEngagement PlanningDigital Nurture ExperiencesCommunication Governance

About the role

Key responsibilities & impact

Own end-to-end execution and optimization of customer and partner nurture programs across Print, Personal Systems, and Poly
Execute multi-touch customer and partner engagement programs across email, automation platforms, enablement communications, and digital nurture experiences
Partner with Campaign Managers, Content Strategists, Digital Experience & Optimization, and Growth Marketing teams to optimize customer journeys and nurture experiences
Lead partner enablement communications and activation efforts for SMB, Synergy, and Long Tail partners
Own email strategy execution, communication sequencing, audience management, testing, deployment, and performance optimization
Coordinate Campaign Managers, Content Strategists, UX/Web, MarTech, Internal Agency, and Alliance teams for timely delivery of communications and digital assets
Identify journey gaps, engagement opportunities, and optimization recommendations with Web and Digital Experience teams
Manage communication governance, nurture calendars, audience contact strategies, and engagement planning
Track, analyze, and report engagement, nurture, adoption, and conversion performance
Support testing and optimization of messaging, timing, sequencing, audience segmentation, and engagement tactics

Requirements

What you’ll need

Four-year or Graduate Degree in Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence
Typically 4-7 years of work experience, preferably in segment marketing, channel marketing, partner marketing, or a related field
Alternatively, an advanced degree with 3-5 years of work experience
Knowledge of Email Marketing & Marketing Automation
Knowledge of Lifecycle & Nurture Marketing
Knowledge of Customer Journey Management
Knowledge of Partner Marketing & Enablement
Knowledge of Campaign Execution
Knowledge of Audience Segmentation
Knowledge of Analytics & Optimization
Knowledge of Project Management
Attention to Detail
Cross-Functional Collaboration

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave
Bonus and/or equity opportunities for United States of America candidates