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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic account management, driving hardware and services sales, and managing profitability through effective planning and relationship building. Proficient in outcome-based selling and adept at collaborating with cross-functional teams to enhance customer experiences.
Highest-signal resume keywords
Strategic Account ManagementPipeline ManagementOutcome-Based SellingP&L ManagementCross-Functional Team Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales StrategyAccount Profitability ManagementDigital SellingValue Proposition DevelopmentNegotiation SkillsDeal ClosingProgram ManagementCustomer Relationship ManagementRisk ManagementIT Services Knowledge
Soft Skills
Organizational SkillsCollaboration SkillsBusiness AcumenExecutive PresenceCuriosity
Tools & Technologies
MS Dynamics
Industry Keywords
Account ManagementTelesalesProduct SpecialtyHardware SalesSoftware SalesServices SalesCustomer ExperienceSales PipelinesAI TechnologiesClient Engagement
About the role
Key responsibilities & impact- Own and execute comprehensive account strategies across a portfolio of accounts
- Drive hardware, services, and solutions sales within assigned accounts
- Orchestrate specialists, services, technical resources, channel partners, executives, and extended team members around account strategy and customer outcomes
- Grow revenue within existing Retain and Development Accounts by identifying opportunities across HP’s portfolio
- Manage account-level profitability through strategic planning, pricing discipline, and value-added solutions
- Promote HP’s hardware, software, and services offerings
- Enhance customer experience through proactive support and tailored solutions
- Build and maintain relationships with senior business and IT stakeholders
- Connect customer strategy and key initiatives with HP offerings and develop outcome-based sales business cases
- Lead planning and review meetings with clients and internal teams
- Manage sales pipelines and retain clients through service and engagement
- Collaborate with internal departments to align resources with client needs
- Win net new business in accounts without an existing HP presence
- Host customer welcome meetings and support handoffs to delivery teams and service adoption
- Provide accurate weekly representations of top opportunities and pipeline via MS Dynamics
- Travel approximately 25%
Requirements
What you’ll need- Proven experience in strategic account management and sales
- Demonstrated success building and maintaining relationships with senior-level clients
- Strong organizational and program management skills
- Experience in direct selling, pipeline management, and end-to-end profit & loss (P&L) management
- Typically 3-5 years of work experience, preferably in account management, telesales, product specialty (computers, printers, servers, storage), or a related field
- Experience leading account teams on local and global scales
- Strategic account leadership and ability to act as the main client contact
- Strong collaboration skills and experience leading cross-functional teams
- Expertise in outcome-based selling and developing value propositions
- Proficiency in digital and remote selling
- Ability to manage complex situations across a diverse product portfolio
- Knowledge of P&L and risk management
- Strong business acumen and executive presence
- Strong understanding of modern IT services and solutions
- Ability to develop relationships with influencers and decision makers
- Strong negotiation and deal-closing skills
- Curiosity and confidence adopting new technologies, especially AI
- Ability to quickly learn and apply digital solutions and AI insights
- Bachelor’s degree is preferred but not required
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- 4-12 weeks fully paid parental leave based on tenure
- 13 paid holidays
- Additional flexible paid vacation and sick leave
- Bonuses and/or equity opportunities for United States of America candidates only