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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic business operations, governance frameworks, and cross-functional collaboration to drive measurable outcomes in global media initiatives. Proven ability to influence stakeholders and manage complex partnerships while ensuring operational excellence and accountability.
Highest-signal resume keywords
Strategic Business OperationsCross-Functional LeadershipGovernance FrameworksExecutive CommunicationPerformance Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business OperationsStrategic PlanningProgram GovernanceOperational ManagementPerformance ScorecardsContractual ComplianceChange ManagementData AnalysisMarketing OperationsEnterprise Program Leadership
Soft Skills
Stakeholder ManagementProblem-SolvingCollaborationInfluencingTeam Leadership
Certifications & Qualifications
Bachelor's DegreeMBA or Advanced Degree
Industry Keywords
Global MediaMarketing InvestmentsOrganizational EffectivenessCommercial AccountabilityMatrixed Organization
About the role
Key responsibilities & impact- Serve as a strategic business operations partner to the Vice President of Global Media and Global Media Operations leadership
- Lead the global media leadership team's operating cadence, including executive planning, leadership meetings, quarterly business reviews, strategic planning sessions, and executive communications
- Drive cross-functional alignment, prioritization, decision-making, and accountability across global media initiatives
- Develop executive-ready business reviews, strategic recommendations, performance narratives, and leadership communications
- Anticipate organizational challenges, surface emerging risks, and proactively drive resolution across complex global teams
- Lead and develop a small team supporting business operations, program governance, and organizational effectiveness
- Lead enterprise-level governance and operational management of HP's strategic media agency partnerships
- Establish agency governance cadences, executive business reviews, performance scorecards, action tracking, and escalation processes
- Drive accountability for agency commitments, service-level agreements, contractual deliverables, operational performance, and continuous improvement
- Partner with Finance, Procurement, Legal, and agency leadership to strengthen commercial transparency, billing governance, issue resolution, and contractual compliance
- Establish frameworks to measure and maximize partnership value
- Collaborate with regional media leaders and agency counterparts to ensure consistent governance and regional accountability
- Establish and lead strategic planning and engagement frameworks with global business-unit marketing leaders
- Connect enterprise business priorities with global and regional media planning
- Facilitate strategic planning discussions, identify dependencies, and resolve organizational barriers to execution
- Strengthen connections between business-unit priorities, audience-led marketing capabilities, agency planning, and measurable business outcomes
- Design, implement, and improve operating models, governance frameworks, and business processes for global media operations
- Establish roles, decision rights, accountability structures, escalation paths, and operating standards
- Improve efficiency, collaboration, and decision-making across geographically distributed teams
- Simplify workflows, reduce operational friction, and improve speed to execution
- Build scalable management systems supporting accountability and operational excellence
- Lead cross-functional program governance for strategic business initiatives and marketing modernization
- Enable adoption of new media, audience, data, technology, and measurement capabilities
- Establish change management frameworks, stakeholder engagement plans, and adoption measures
- Track strategic milestones, dependencies, organizational readiness, and business outcomes
- Ensure new capabilities are integrated into planning, execution, governance, and measurement processes
- Build relationships with senior leaders across Global Marketing, Finance, Procurement, Data & Analytics, Technology, Legal, Privacy, Sales, and strategic agency partners
- Influence decisions and drive accountability without relying solely on formal reporting authority
- Represent Global Media in cross-functional leadership discussions and strategic planning forums
- Foster transparency, ownership, continuous improvement, and results-oriented collaboration
Requirements
What you’ll need- Bachelor's degree in Business, Marketing, Management, Organizational Leadership, or a related field
- 10+ years of progressive experience in Business Operations, Strategy & Operations, Marketing Operations, Media Operations, Enterprise Program Leadership, Management Consulting, Organizational Effectiveness, or related disciplines
- Demonstrated experience serving as a strategic business operations partner to senior executives in a complex, matrixed organization
- Proven ability to lead cross-functional initiatives, establish governance frameworks, and drive complex programs to measurable outcomes
- Experience managing strategic external partnerships, enterprise service delivery, operational governance, or commercial accountability
- Strong understanding of business planning, operating models, executive governance, performance management, and organizational effectiveness
- Demonstrated ability to drive accountability, manage escalations, resolve complex issues, and influence stakeholders across organizational boundaries
- Exceptional executive communication, presentation development, stakeholder management, and problem-solving skills
- Experience leading teams, managing priorities, and delivering results across geographically distributed organizations
- Ability to balance strategic thinking with hands-on execution and disciplined follow-through
- Candidates with experience supporting global media or enterprise marketing organizations are strongly preferred
- An MBA or other relevant advanced degree is preferred
- Experience supporting organizations with significant global marketing investments, distributed teams, and complex external partner ecosystems is highly desirable
Benefits
Comp & perks- Additional opportunities for pay in the form of bonus and/or equity
- No travel required
- No relocation required