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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in integrated communications strategy, executive positioning, and stakeholder engagement, with a strong focus on earned-first communications and narrative development. Proven ability to lead high-performing teams and measure communications impact through data-driven insights.
Highest-signal resume keywords
Integrated Communications StrategyExecutive PositioningStakeholder EngagementStorytelling and Narrative DevelopmentTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Communications ExperienceReputation ManagementThought Leadership ProgramsContent DevelopmentMedia EngagementCustomer AdvocacySocial AmplificationImpact MeasurementAI UtilizationEmerging Technologies
Soft Skills
CollaborationAccountabilityInnovationInfluence BuildingStrategic Thinking
Certifications & Qualifications
Bachelor’s Degree in CommunicationsBachelor’s Degree in JournalismBachelor’s Degree in Public RelationsBachelor’s Degree in MarketingBachelor’s Degree in Business
Industry Keywords
North America CommunicationsMarket LeadershipChannel CommunicationsCorporate AffairsInfluencer EngagementMatrixed OrganizationsCustomer Success StoriesAgency PartnershipsBusiness GrowthLocal Market Engagement
About the role
Key responsibilities & impact- Define and drive the North America communications agenda supporting business priorities, market leadership, reputation, and growth
- Lead an integrated communications strategy spanning earned, owned, social, executive, product, commercial, and channel communications
- Drive earned influence through executive thought leadership, customer and partner advocacy, industry and influencer engagement, social amplification, media, and third-party validation
- Develop executive positioning strategies for the North America Managing Director, Channel leadership, and key market leaders
- Identify and activate regional storytelling, local market engagement, customer success stories, partner advocacy, vertical industry narratives, and market-specific opportunities
- Create communications platforms and storytelling opportunities that generate awareness, engagement, advocacy, and influence
- Partner with Corporate Affairs and Product Communications on locally relevant programs
- Define and drive channel communications strategies supporting partner engagement, advocacy, visibility, and business growth
- Lead and develop the U.S. Communications Lead and Canada Communications Lead
- Establish priorities, operating rhythms, and success measures for the North America communications function
- Collaborate with Corporate Affairs, Product Communications, Marketing, Channel, and business leadership
- Lead agency partnerships and external resources
- Foster accountability, collaboration, innovation, and business impact
- Define success metrics and report communications impact through data, insights, and business-focused reporting
Requirements
What you’ll need- Bachelor’s degree in communications, Journalism, Public Relations, Marketing, Business, or a related field
- 12+ years of communications experience
- Experience leading integrated communications and influencing senior leaders across complex, matrixed organizations
- Experience leading communications for a major market, region, business unit, or enterprise organization
- Experience partnering with senior business leaders to shape communications strategies, executive positioning, and thought leadership programs
- Expertise in earned-first communications, reputation management, and stakeholder engagement
- Ability to build influence through executive visibility, customer and partner advocacy, influencer engagement, social amplification, content, community engagement, and media
- Understanding of channel, partner, and ecosystem-driven business models
- Exceptional storytelling, narrative development, and messaging skills
- Understanding of the North American media, analyst, influencer, and stakeholder landscape
- Experience leading and developing high-performing teams, managing agencies, and overseeing external partners and budgets
- Experience measuring impact, leveraging insights, and utilizing AI and emerging technologies to improve communications effectiveness
- Ability to operate at strategic and executional levels within a fast-paced, matrixed environment
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave
- Bonus and/or equity opportunities for United States of America candidates