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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management, including the design, development, and implementation of managed services and customizations. Proficient in stakeholder management, KPI definition, and process improvement within a global project environment.
Highest-signal resume keywords
Project Management Professional (PMP) CertificationITIL Foundation CertificationAgile MethodologyCustomer Relationship ManagementData Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementProject DocumentationProject ImplementationRisk ManagementProcess ImprovementAccountingFinanceKey Performance Indicators (KPIs)Microsoft ProjectProject Schedules
Soft Skills
Effective CommunicationResults OrientationLearning AgilityDigital FluencyCustomer Centricity
Tools & Technologies
Milestones (Project Management)
Certifications & Qualifications
Project Management Professional (PMP)ITIL Foundation
Industry Keywords
Change ManagementStakeholder ManagementService DeliveryGlobal ProjectsManaged Services
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead a project team to enable new services and customizations across the MDS, MPS, and MCS businesses.
- Own end-to-end services delivery and work with delivery functions and operations, category, pursuit, and portfolio stakeholders.
- Project manage the design, development, and implementation of new managed services and/or customizations.
- Manage stakeholders across delivery functions and operations, category, pursuit, and portfolio.
- Plan projects and provide reporting.
- Manage services costing and updates.
- Identify tool enhancements supporting new services and automation.
- Document new capabilities or services.
- Act as a point of contact for regionally delivered new services, NXIs, or deal customizations.
- Define KPIs.
- Assess potential service enhancements and provide recommendations.
- Lead and contribute to complex projects, resolve business issues, and establish policies.
- Build productive internal/external working relationships and provide mentoring and guidance to lower-level employees.
Requirements
What you’ll need- Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 7-10 years of work experience, preferably in project management, HP Services business units and with global projects, or a related field.
- Project Management Professional (PMP) certification preferred.
- ITIL Foundation certification preferred.
- Knowledge of Accounting, Agile Methodology, Change Management, Customer Relationship Management, Data Analysis, Finance, Key Performance Indicators (KPIs), Microsoft Project, Milestones (Project Management), Process Improvement, Project Documentation, Project Implementation, Project Management, Project Schedules, Risk Management, and Subcontracting.
- Effective Communication, Results Orientation, Learning Agility, Digital Fluency, and Customer Centricity.
- Willingness to travel 25%.
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave
- Bonus and/or equity opportunities for United States of America candidates only
