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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in implementing and managing Enterprise IT systems, with a strong focus on Windows endpoint operating systems and endpoint security solutions. Proven ability to build and maintain stakeholder relationships while delivering actionable insights and customer success in software-based services.
Highest-signal resume keywords
Enterprise IT Systems ManagementWindows Endpoint Operating SystemsEndpoint Solution ArchitectureCustomer Success SupportSoftware Deployment Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enterprise IT SystemsEndpoint ManagementEndpoint SecuritySoftware DeploymentTroubleshootingData AnalysisService DeliveryCustomer-Facing SupportStakeholder Relationship ManagementActionable Insights
Soft Skills
Relationship BuildingCollaborationStrategic ThinkingCommunicationCustomer Engagement
Tools & Technologies
SCCMIntunePowerShell
Industry Keywords
Digital SolutionsEndpoint SolutionsPost-Sales SupportCustomer SuccessTechnical Support
About the role
Key responsibilities & impact- Help customers implement HP's software solutions, focusing on DEX and endpoint security
- Provide post-sales technical customer success support
- Use data to deliver actionable insights demonstrating the value of HP's Digital Solutions
- Develop, implement, manage, and sustain Enterprise IT systems
- Support Windows endpoint operating systems and endpoint management
- Deliver endpoint-related services
- Architect and manage endpoint solutions
- Deploy, troubleshoot, and update endpoint software
- Manage stakeholder relationships within customer environments
- Build and maintain relationships across multiple organizational levels
- Collaborate strategically and tactically with individuals across the organization
Requirements
What you’ll need- Bachelor's degree in Computer Engineering, Systems Engineering, or equivalent experience
- 5+ years of experience developing, implementing, managing, and sustaining Enterprise IT systems
- Experience with Windows endpoint operating systems and endpoint management
- Experience with service delivery involving endpoint solutions
- Experience with endpoint solution architecture and management
- Experience in customer-facing roles supporting software-based services and customer success
- Experience building and maintaining relationships across multiple organizational levels
- Experience with software deployment tools and technologies such as SCCM, Intune, and PowerShell
- Experience deploying, troubleshooting, and updating endpoint software
- Experience managing stakeholder relationships within customer environments
- Ability to travel up to 25% to support customer activities
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave
- Bonus and/or equity opportunities
