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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management with a strong focus on customer engagement, strategy development, and cross-functional leadership. Proven ability to leverage analytics and customer insights to drive product decisions and optimize user experiences.
Highest-signal resume keywords
Product ManagementCustomer-Centric MindsetAgile Software DevelopmentData-Driven Decision MakingStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyCustomer Journey MappingBehavioral AnalyticsKPI EstablishmentProduct AnalyticsExperimentationDigital Product InitiativesCross-Functional LeadershipMarket InsightsCustomer Feedback Analysis
Soft Skills
Excellent CommunicationStorytellingMentoringProblem SolvingCollaboration
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Customer EngagementCustomer SatisfactionBusiness PerformanceInnovationCompetitive Trends
About the role
Key responsibilities & impact- Define product vision, strategy, and roadmap for major areas of the HP app
- Develop a deep understanding of customer needs through research, customer feedback, behavioral analytics, and market insights
- Identify opportunities to improve customer engagement, satisfaction, retention, and business performance
- Lead cross-functional teams through product discovery, prioritization, development, launch, and optimization
- Drive alignment among stakeholders and senior leaders on product direction and investment priorities
- Establish measurable goals, success metrics, and KPIs for product initiatives
- Leverage analytics, experimentation, and customer insights to inform product decisions and validate outcomes
- Partner with UX, engineering, and business teams to create seamless end-to-end customer experiences
- Monitor competitive trends and emerging technologies to identify new opportunities for innovation
- Mentor product managers and help strengthen product management practices across the organization
- Own strategic product areas influencing the experience of millions of HP customers globally
- Serve as a trusted advisor to senior leaders on product strategy and customer experience opportunities
Requirements
What you’ll need- Bachelor's degree relevant area or demonstrated competence
- Typically 10+ years of experience in product management, digital products, software, or related fields
- Demonstrated success delivering customer-focused products at scale
- Experience working across engineering, design, analytics, and business organizations to drive measurable outcomes
- Extensive experience leading software or digital product initiatives with significant customer and business impact
- Strong customer-centric mindset with a passion for solving customer problems
- Proven ability to define strategy, prioritize investments, and execute in complex, cross-functional environments
- Strong analytical skills and experience using data to inform product decisions
- Excellent communication, storytelling, and stakeholder management skills
- Experience working in agile software development environments
- Familiarity with experimentation, product analytics, customer journey mapping, and growth frameworks
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave