Process and Capabilities Analyst

. Execute strategic plans to improve and optimize business processes and capabilities across the organization .

Posted 9/23/2026full-timeSantiago • ChileMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business process improvement, data analysis, and project management methodologies, with a strong focus on aligning processes with strategic objectives. Capable of providing mentorship and guidance while ensuring compliance and optimizing performance metrics.

Highest-signal resume keywords

Business Process ImprovementData AnalysisProject ManagementCertified Sales Operations Professional (CSOP)Lean Six Sigma

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalyticsProcess ImprovementChange ManagementKPI MonitoringAgile MethodologyLean ManufacturingPythonSAP ApplicationsSix Sigma MethodologyWorkflow Management

Soft Skills

Effective CommunicationResults OrientationLearning AgilityDigital FluencyCustomer Centricity

Certifications & Qualifications

Certified Sales Operations Professional (CSOP)

Industry Keywords

Business OperationsBusiness ArchitectureRegulatory ComplianceContinuous ImprovementSupply Chain

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Execute strategic plans to improve and optimize business processes and capabilities across the organization
Design architectures for key processes and capabilities aligned with business architecture and long-term vision
Collaborate with departments and business units to integrate processes and capabilities across the organization
Use data analytics and modeling to identify trends, patterns, process improvement opportunities, cost reduction opportunities, and revenue enhancement opportunities
Monitor process and capability performance metrics and KPIs and provide improvement insights
Apply standard project management and quality improvement methodologies
Identify risks associated with process changes and capabilities and ensure business continuity and regulatory compliance
Provide guidance and mentorship to junior team members
Align processes and capabilities with strategic objectives and changing business needs
May act as a team or project leader, directing activities and facilitating information validation and team decision-making

Requirements

What you’ll need

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline, or commensurate work experience or demonstrated competence
Typically 4-7 years of work experience, preferably in business operations, business process improvement, change management, or a related field
An advanced degree with 3-5 years of work experience is an alternative
Preferred certification: Certified Sales Operations Professional (CSOP)
Knowledge of accounting, Agile Methodology, auditing, business operations, business processes, business requirements, change management, continuous improvement, data analysis, KPIs, Lean Manufacturing, Lean Six Sigma, process improvement, project management, Python, SAP Applications, Six Sigma Methodology, supply chain, software development, and workflow management
Effective communication, results orientation, learning agility, digital fluency, and customer centricity
Ability to respond to moderately complex issues within established guidelines

Benefits

Comp & perks

Equal employment opportunity regardless of protected characteristics
No shift premium (Chile)