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HP

Technical Customer Success Specialist

HP

. Help customers implement HP's software solutions, with a focus on DEX and endpoint security .

Posted 10/23/2026full-timeUnited StatesMid-LevelSenior💰 $83,000 - $127,800 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in implementing and managing Enterprise IT systems, with a strong focus on Windows endpoint solutions and customer success. Proven ability to build and maintain stakeholder relationships while delivering endpoint-related services.

Highest-signal resume keywords
Enterprise IT Systems ManagementWindows Endpoint Operating SystemsEndpoint Solution ArchitectureCustomer Success SupportSoftware Deployment Tools

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Enterprise IT SystemsEndpoint ManagementEndpoint SolutionsSoftware DeploymentTroubleshootingUpdating SoftwareService DeliveryData InsightsTechnical SupportCustomer-Facing Roles
Soft Skills
Relationship BuildingStakeholder ManagementCommunicationCollaborationCustomer Engagement
Tools & Technologies
SCCMIntunePowerShell
Industry Keywords
Endpoint SecurityDigital SolutionsPost-Sales SupportTechnical Customer Success

About the role

Key responsibilities & impact
  • Help customers implement HP's software solutions, with a focus on DEX and endpoint security
  • Support post-sales technical customer success activities
  • Leverage data and insights to demonstrate the value of HP's Digital Solutions
  • Develop, implement, manage, and sustain Enterprise IT systems
  • Support Windows endpoints and endpoint management
  • Deliver endpoint-related services
  • Architect and manage endpoint solutions
  • Deploy, troubleshoot, and update endpoint software
  • Manage stakeholder relationships within customer environments
  • Build and maintain relationships across multiple organizational levels
  • Travel up to 25% to support customer activities

Requirements

What you’ll need
  • Bachelor's degree in Computer Engineering, Systems Engineering, or equivalent experience
  • 5+ years of experience developing, implementing, managing, and sustaining Enterprise IT systems
  • Experience with Windows endpoint operating systems and endpoint management
  • Experience with service delivery involving endpoint solutions
  • Experience with endpoint solution architecture and management
  • Experience in customer-facing roles supporting software-based services and customer success
  • Experience building and maintaining relationships across multiple organizational levels
  • Experience with software deployment tools and technologies such as SCCM, Intune, and PowerShell
  • Experience deploying, troubleshooting, and updating endpoint software
  • Experience managing stakeholder relationships within customer environments
  • Ability to travel up to 25% to support customer activities

Benefits

Comp & perks
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave
  • Bonus and/or equity opportunities