Account Manager

HPG

. Meet or exceed monthly sales quotas across all HPG Brands subsidiaries .

Posted 9/22/2026full-timeBraintree • Massachusetts • United StatesJunior💰 $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong sales acumen with a focus on customer relationship management, effective communication, and the ability to drive business growth through proactive outreach and engagement. Proficient in utilizing CRM systems and Microsoft Office Suite to support sales initiatives and maintain accurate records.

Highest-signal resume keywords

Sales Quota AchievementCustomer Relationship ManagementCRM Systems (NetSuite)Microsoft Office Suite ProficiencyBusiness Development Mindset

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Pipeline DevelopmentCustomer QuotationsSales Reporting and AnalyticsProactive OutreachProduct Knowledge

Soft Skills

Client Relationship-BuildingEffective Problem-SolvingNegotiation SkillsDetail-OrientedTeam Player

Certifications & Qualifications

Bachelor’s Degree or Equivalent Experience

Industry Keywords

Promotional Products IndustryCustomer Service AwarenessSales GrowthVirtual MeetingsMarketing Initiatives

About the role

Key responsibilities & impact

Meet or exceed monthly sales quotas across all HPG Brands subsidiaries
Conduct proactive daily outreach by email, phone, and other marketing channels
Build customer relationships, discuss campaigns, and follow up on marketing initiatives
Engage customers in virtual meetings and assist Outside Sales Teams
Drive opportunities generated through customer engagements
Identify and secure new business within existing accounts
Develop and maintain a sales pipeline to achieve revenue goals
Identify and address current and future customer needs within an assigned region
Deliver customer service and support, including handling inbound queue calls
Provide timely customer quotations
Educate customers on HPG sales tools, samples, presentations, programs, and website tools
Maintain current product knowledge and provide product and industry insights
Update and manage CRM records in a NetSuite environment
Generate reports and analytics to support customer sales growth
Follow up with thank-you calls on large orders
Execute tasks efficiently, meet deadlines, and complete responsibilities
Collaborate across departments and HPG Brands to resolve account issues
Perform additional duties as assigned

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
Minimum of one (1) year experience in sales
Experience in the promotional products industry is a plus
Proficiency in Microsoft Office Suite
Experience with CRM systems (NetSuite preferred)
Strong client relationship-building skills
Excellent oral, written, and presentation communication abilities
Effective problem-solving and negotiation skills
Detail-oriented with strong proofreading and accuracy skills
Team player with the ability to work independently
Business development mindset with a focus on sales growth
Exceptional customer service awareness and responsiveness
Ability to manage multiple tasks and adapt to changing priorities
Self-motivated with the ability to make independent decisions
Remains professional, calm, and solution-oriented under pressure
Capable of recognizing when to seek guidance from leadership
Ability to sit, stand, and move within an office environment
Use of office equipment; ability to lift up to 15 pounds
Strong hand-eye coordination and physical dexterity
Ability to read, see, and differentiate colors

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Health savings account
Employee assistance program
Employee discount
Life insurance
Paid time off
401(k)
Referral program
Commission