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Lead Business Analyst
HR POD - Hiring Talent Globally. Conduct requirements gathering sessions, workshops, and meetings with US-based clients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in requirements gathering, documentation, and user acceptance testing, with a strong focus on Agile methodologies and AI tools for process improvement. Proven ability to collaborate with cross-functional teams and manage client relationships effectively.
Highest-signal resume keywords
Requirements DocumentationUser Acceptance Testing (UAT)Agile/Scrum MethodologyAI Tools ProficiencyClient Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Process DocumentationUser StoriesProcess Flow DiagramsPersonasJourney MapsRequirements GatheringChange ManagementScope ManagementData AnalysisPrototyping
Soft Skills
Independent WorkOpen to FeedbackProblem SolvingMentoring
Tools & Technologies
JiraNotionFigmaClaude DesignChatGPT
Industry Keywords
SaaSWorkforce ManagementBusiness AnalystProduct OwnerProduct Analyst
About the role
Key responsibilities & impact- Conduct requirements gathering sessions, workshops, and meetings with US-based clients
- Document client business processes, including as-is and to-be processes, and identify gaps and improvement areas
- Create personas, user journey maps, and process flow diagrams
- Develop an end-to-end understanding of the product and its workflows
- Write user stories with clear acceptance criteria and maintain the product backlog
- Collaborate with the Tech Lead on sprint planning, prioritization, and delivery timelines
- Collaborate with the Lead Designer on user flows and wireframes
- Manage scope and change requests and communicate impacts on timelines and cost
- Prepare meeting minutes and share them with stakeholders within 24 hours
- Perform User Acceptance Testing (UAT) before features are delivered to the client
- Support preparation of proposals, estimates, and Statements of Work (SOW)
- Follow up on blockers and action items and drive them to closure
- Use AI tools to accelerate analysis, documentation, and prototyping and share improved ways of working with the team
- Mentor and eventually lead junior Business Analysts
Requirements
What you’ll need- 5+ years of experience as a Business Analyst, Product Owner, or Product Analyst in a software company
- Bachelor's degree preferred in Business Administration, Computer Science, Information Technology, or a related field
- Excellent and fluent spoken and written English
- An American or neutral accent preferred
- Proven experience working directly with US or international clients
- Strong experience with requirements documentation, including BRDs, user stories, process flows, personas, and journey maps
- Good understanding of Agile/Scrum methodology
- Strong hands-on experience using AI tools such as ChatGPT, Claude, and Claude Design
- Experience using AI for requirements, documentation, data analysis, and rapid prototyping
- Practical experience with AI tools must be demonstrated
- Ability to think outside the box and improve processes
- Ability to work independently in a fast-paced environment
- Open to feedback and quick to act on it
- Experience with Jira, Notion, Figma, and Claude Design
- Experience leading or mentoring a team is a plus
- Experience with SaaS or workforce management products is a plus
Benefits
Comp & perks- Remote work from anywhere in Pakistan