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HSS

Administrative Office Specialist

HSS

. Provide administrative support to the physician .

Posted 10/15/2026full-timeWest Palm Beach • Florida • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative support capabilities in a healthcare setting, with a focus on customer service, patient confidentiality, and effective communication. Proficient in scheduling, triaging inquiries, and managing patient interactions while ensuring compliance with medical terminology and health insurance processes.

Highest-signal resume keywords
Medical Secretary ExperienceCustomer Service OrientationOrganizational SkillsEpic ExperienceMedical Terminology Familiarity

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Patient SchedulingChart PreparationFilingPayment CollectionTriage Calls
Soft Skills
Verbal CommunicationWritten CommunicationProblem-SolvingMulti-Tasking
Tools & Technologies
Epic
Certifications & Qualifications
High School Diploma
Industry Keywords
HealthcarePatient ConfidentialityHealth InsuranceCustomer Service DeliveryAdministrative Support

About the role

Key responsibilities & impact
  • Provide administrative support to the physician
  • Assist with day-to-day operations
  • Ensure the highest level of customer service delivery, practice support, and patient confidentiality
  • Triage calls and patient inquiries
  • Schedule patient appointments and procedures
  • Collect patient payments
  • Perform filing and chart preparation
  • Liaise with the billing company
  • Answer patient phone calls
  • Prepare legal work
  • Coordinate international patients

Requirements

What you’ll need
  • High School Diploma required
  • 1-3 years of experience in healthcare/medical as a Medical Secretary
  • Excellent verbal and written communication skills
  • Strong customer service orientation
  • Strong organizational and problem-solving skills
  • Ability to multi-task in a fast-paced environment
  • Experience with Epic preferred
  • Familiarity with medical terminology preferred
  • Knowledge of healthcare and health insurance preferred